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Associate Product Manager (UGC)
1WorldSyncUnited Statesfull_timeVerifiedPosted 29 Apr 2025
💰 $80,000/yr($70,000/yr – $80,000/yr)
About the role
Are you a natural problem-solver who excels in requirements gathering, analysis, and design? Do you have a proven track record of leading projects and providing production support to a software development team? Great news! 1WorldSync is seeking a dynamic Associate Product Manager to join our team at our Chicago office.
1WorldSync is the industry leader in product content management. With approximately 550 employees across the US, Brazil, Canada, France, Germany, Portugal, Switzerland, and the UK, we’re seeking an Associate Product Manager to support our growing global team.
Reporting directly to our Director of Product, UGC, the Associate Product Manager will act as the vital link between the PowerReviews customer community (both internal and external) and our PowerReviews software delivery team. In this pivotal role, you will be responsible for crafting software and program solutions, orchestrating project coordination, capturing precise business requirements, developing use cases, creating functional specifications, documenting user guides, extending unwavering support to our engineering team, and ensuring seamless delivery and ongoing support. As a core member of our team, you will be expected to possess a profound understanding of the products or product areas under your purview, encompassing all facets of the PowerReviews ecosystem.As an Associate Product Manager at 1WorldSync, responsibilities include the following:
1WorldSync is the industry leader in product content management. With approximately 550 employees across the US, Brazil, Canada, France, Germany, Portugal, Switzerland, and the UK, we’re seeking an Associate Product Manager to support our growing global team.
Reporting directly to our Director of Product, UGC, the Associate Product Manager will act as the vital link between the PowerReviews customer community (both internal and external) and our PowerReviews software delivery team. In this pivotal role, you will be responsible for crafting software and program solutions, orchestrating project coordination, capturing precise business requirements, developing use cases, creating functional specifications, documenting user guides, extending unwavering support to our engineering team, and ensuring seamless delivery and ongoing support. As a core member of our team, you will be expected to possess a profound understanding of the products or product areas under your purview, encompassing all facets of the PowerReviews ecosystem.As an Associate Product Manager at 1WorldSync, responsibilities include the following:
- Manage a product backlog and release schedule for assigned solutions by working with customers (internal and external).
- Elicit requirements using interviews, document analysis, requirements workshops, business process analysis and use cases.
- Translate user insights into actionable requirements and product enhancements and work with UX designers and engineering to bring solutions to life.
- Review release requirements as a subject matter expert to ensure functionality is correct and aligns with short and long-term roadmap priorities.
- Act as the point of contact for questions and clarifications related to assigned PowerReviews features.
- Liaise between Product Management and Engineering teams (architects and developers).
- Focus on specific PowerReviews features related to display and data collection, becoming a subject matter expert in that area.
- Work closely with technology teams to ensure core platform technologies are being deployed in a way that maximizes their usability for the customer.
- Work across the company on the launch process of new products and features to ensure the sales, marketing, implementation, and customer service teams are receiving the support they need to successfully take products in the market.
- Conduct ongoing competitive analysis to understand market trends and identify opportunities to differentiate PowerReviews offerings.
- Stay informed about industry best practices and emerging technologies in the user-generated content space.
- Bachelor’s degree
- 3+ years of experience with software-as-a-service (SaaS) platforms and the software development lifecycle, or equivalent experience in an e-commerce environment
- Experience with eCommerce platforms, APIs and JavaScript
- Strong project management and leadership skills
- Ability to work effectively in a highly collaborative and team-oriented environment
- Strong work ethic with a high degree of flexibility to manage in an ever-changing environment
- Consultative and problem-solving skills with customers and solution delivery partners
- Decisive business leader with practical business judgment
- Strategic technology vision and understanding
- Relationship builder, both with internal and external customers
- Has experience working and is comfortable working within an Agile environment
- Excellent verbal and written communication skills and the ability to interact professionally with a diverse group, customers, executives, managers, and subject matter experts
- Able to synthesize many inputs into a solution strategy and write corresponding business requirements
- Understanding of technical environment (Product Data Management, Database Management Technologies, JSON, modern APIs) for internet based commercial applications a plus
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