About Us 

We’re not like other insurance companies. From our specialty products to our business model, our culture to our results — we’re different. Different is who we are, and how we work, interact, deliver and succeed together. Creating a different and better insurance experience doesn’t just happen. It takes focus and a shared passion for going beyond the expected to forge relationships and deliver care that makes a difference. This approach rises from and is supported by our talented, ethical and smart team of employee owners united around a single purpose: to work alongside our customers and partners when they need us, in unexpected ways, with exceptional results. Apply today to make a difference with us. 

RLI is a Glassdoor Best Places to Work company with a strong, successful background. For decades, our financial track record has been stellar — a testament to our culture and validation of our reputation as an excellent underwriting company.

Position Purpose

Under occasional supervision, responsible for maintaining, processing, and resolving claims within defined authority. Assists in verifying policy limits, deductibles, locations, exclusions, and endorsements. Obtains information regarding each claim through various means and evaluates liability. Monitors claim status for potential exposure opportunities. Reviews coverage matters, analysis, and determinations.

Principal Duties & Responsibilities

Responsible for managing RLI Transportation claims.
-Investigate, analyze, and handle new and reassigned Auto Physical Damage and Bodily Injury claims for coverage, liability, damages, and reserves.
-Handles subrogation, arbitration, and salvage
-Manage appraisers, investigators, adjusters and experts as needed.
-Maintain claim files and ensure claims have full coverage, are properly documented, adjusted, and resolved.
-May work on special projects

Education & Experience

-Bachelor’s degree in business administration, insurance, or a related field.
-2+ years of auto claim handling experience

-3+ years of litigation handling to include mediation and trial observation experience.
-Experience in handling trucking, bus and/or commercial auto claims is a plus, but not required for this position.
-AIC or CPCU designation preferred.

Knowledge, Skills, & Competencies

-Proactive in initial investigation, claim handling and resolution.
-Superior communication skills to work effectively with insureds, underwriters and claimants.
-Excellent negotiation skills
-Detail-oriented with good organizational skills.
-Self-motivated and task-oriented.

Compensation Overview

The base salary range for the position is listed below. Please note that the base salary is only one component of our robust total rewards package at RLI. The salary offered will take into account a number of factors including, but not limited to, geographic location, experience, scope & responsibilities of the role, qualifications/credentials, talent availability & specialization, as well as business needs. The below range may be modified in the future.

Base Pay Range

$79,310.00 - $113,414.00

Total Rewards

At RLI, we're all owners. We hire the best and the brightest employees and allow them to share in the company's success through our Total Rewards. With the Employee Stock Ownership plan at its core, the Total Rewards program includes all compensation, benefits and perks that come with being an RLI employee.

Financial Incentives

• Annual bonus plans

• Employee stock ownership plan (ESOP)

• 401(k) — automatic 3% company contribution

• Annual 401k and ESOP profit-sharing contributions (Up to 15% of eligible earnings)

Work & Life

• Paid time off (PTO) and holidays

• Paid volunteer time off (VTO) to support our communities

• Parental and family care leave

• Flexible & hybrid work arrangements

• Fitness center discounts and free virtual fitness platform

• Employee assistance program

Health & Wellness

• Co