Head of Data Infrastructure & Engineering

EverCommerce (Nasdaq: EVCM) is a leading service commerce platform, providing vertically-tailored, integrated SaaS solutions that help more than 690,000 global service-based businesses accelerate growth, streamline operations, and increase retention. Its modern digital and mobile applications create predictable, informed, and convenient experiences between customers and their service professionals. With its EverPro, EverHealth, and EverWell brands specializing in Home, Health, and Wellness service industries, EverCommerce provides end-to-end business management software, embedded payment acceptance, marketing technology, and customer experience applications. Learn more at EverCommerce.com.

Position Summary:

This leadership role will be responsible for designing, building, and maintaining EverCommerce’s data infrastructure and platforms to ensure that our data systems are scalable, reliable, and optimized for performance, supporting the company's analytical and operational needs. This person will also have a responsibility for a multifaceted portfolio spanning data engineering, data infrastructure, and data platforms. Collaborating closely with the leaders in the enterprise and vertical functions, they will ensure the seamless integration of our applications and systems while building the state-of-the-art data infrastructure and platforms.
 

Key Responsibilities:

• Design and implement scalable, reliable, and efficient data infrastructure solutions to support the organization's data processing, storage, and analytics needs.
• Collaborate with data engineers, software engineers, and data scientists to understand data requirements and translate them into technical specifications and architecture designs.
• Develop and maintain data pipelines for ingesting, processing, and transforming large volumes of data from various sources, ensuring data quality and integrity.
• Optimize data storage and retrieval processes, including database schema design, indexing strategies, and query optimization, to enhance performance and reduce latency.
• Implement monitoring, alerting, and logging mechanisms to proactively identify and troubleshoot issues in the data infrastructure, ensuring high availability and reliability.
• Stay updated on emerging technologies, tools, and best practices in data engineering and infrastructure management, and recommend adoption as appropriate.
• Work closely with stakeholders to understand business requirements and priorities.

• Technical Expertise: Lead the design and implementation of scalable data infrastructure using cloud-based platforms (e.g., Data Lake, Lakehouse, Redshift, Databricks, Snowflake, BigQuery, etc.) for EverCommerce.
• Data Pipelines: Build the overall strategy for data lake / Lakehouse, data ingestion, data processing and develop and manage ETL processes and data integration solutions using modern tools (e.g., dbt, Fivetran, Airflow, Glue, AWS Data Pipelines, etc.).
• Optimization: Continuously monitor and improve the performance of data systems, ensuring high availability and security. This includes building engineering tools and framework using automation to optimize the storage, compute and ingestion.
• Monitoring & Observability: Evaluate, test, implement, and roll out data monitoring and observability tools to proactively catch data pipelines and infrastructure issues.
• Team Leadership: Provide technical leadership and mentorship to junior members of the team, fostering a culture of collaboration, learning, and continuous improvement.
• Innovation: Stay updated on the latest trends and technologies in data engineering and implement best practices.
• Collaboration: Work closely with data architects and other stakeholders to ensure data systems align with business needs.
• Vendor Management: Build and maintain strong relationships with data platform vendors (AWS, Azure, GCP, Fivetran, Databricks, Snowflake etc.)

Skills and Experience Required:

• Bachelor’s or Master’s degree in computer science, engineering, business analytics, data science, or related fields and experience.
• 12+ years of overall experience in implementing and managing data infrastructure and platforms.
• 7+ years of experience in data & analytics leadership role in managing cross functional teams that creates, engineers, builds and maintains data infrastructure and platforms.
• 5+ years of strong experience in data engineering or infrastructure roles, with a focus on designing and building scalable modern data platforms (data lakes, lake houses etc.) with a deep understanding of cloud-base data platforms.
• Proficiency in programming languages such as Python, Java, or Scala, and exper