Assistant, Ops, Billing

We’re looking for motivated, engaged people to help make everyone’s journeys better.

• Responsible for ensuring the accuracy of billing information and bill airlines/non-airlines for services rendered

Main Duties and Responsibilities: 

• Daily review of flight service tickets for accuracy, input corrections into CxP Portal  

• Perform SAP back-flushing  

• Manually create billings for charters (101C) and off-scheduled flight activity  

• Audit flight tickets prior to cycle change assuring accuracy of menus and billing codes  

• Research billing discrepancies, assist with resolution due to price, quantity and service discrepancies  

• Escalate to Account Services Group any billing, pricing and cycle related issues  

• Assist dispatcher with processing of flights, communication with internal and external customers  

• Assist with other tasks and special projects as needed   

Qualifications 

 

Education: 

• High school diploma or GED  

 

Work Experience: 

• Minimum of 1 year of experience in an administrative role is required  

 

Technical Skills: (Certification, Licenses and Registration) 

• None  

 

Language / Communication Skills: 

• Ability to communicate well with internal and external customers verbally and in writing  

 

Job Dimensions 

 

Geographic Responsibility: USA 

 

Type of Employment: Full-time  

 

Travel %: None  

 

Exemption Classification: non-exempt  

 

Internal Relationships: employees at all levels of the organization 

 

External Relationships: Customers and vendors  

 

Work Environment / Requirements of the Job:  

• Excellent Microsoft Windows, Excel and Word skills.  

• 2 years of experience in Microsoft Office Suite.  

• Detailed oriented  

• Good basic math, analytical, follow-up, problem solving and organizational skills  

• Familiar with ERP software and SAP experience a plus.  

• Airline and food manufacturing industry experience helpful  

• Ability to adapt well to change and change management  

• Must be able to understand and apply basic knowledge of an ERP system 

• Must have a solid working knowledge of MS Excel and MS Office 

• Must have excellent attention to detail 

• Must thrive in a team-based environment  

• Must have the ability and desire to meet required timelines, and be proactive in problem solving 

 

Budget / Revenue Responsibility: (Local Currency) 

 

Organization Structure