Business Systems Specialist

Position Summary

The Business Systems Specialist is a senior individual contributor responsible for leading complex business systems initiatives that support Premium Accounting operations. This role serves as a subject matter expert for business processes, systems, and data flows, and is accountable for end to end analysis, solution definition, and delivery outcomes for high impact initiatives.

The Business Systems Specialist operates with a high degree of autonomy, partners closely with business and technology leaders, and applies advanced analytical and artificial intelligence tools to improve scalability, efficiency, and insight across systems and processes.

What will your job entail?

Key Responsibilities:

• Lead the analysis and definition of complex business and system requirements for cross‑functional initiatives, integrations, and enhancements impacting Premium Accounting.
• Translate business needs into comprehensive functional designs, user stories, acceptance criteria, process flows, and data requirements that support scalable and sustainable solutions.
• Own requirements and functional design artifacts throughout the Software Development Life Cycle (SDLC), ensuring traceability, clarity, and alignment from discovery through implementation and stabilization.
• Serve as a trusted advisor to business and technology partners on system capabilities, constraints, trade‑offs, and solution options.
• Analyze system performance, data flows, and operational workflows to identify root causes, risks, and opportunities for automation, standardization, and efficiency improvement.
• Lead User Acceptance Testing (UAT) strategy and execution for complex initiatives, including test planning, coordination, defect triage, and validation of outcomes.
• Leverage artificial intelligence tools (e.g., Microsoft Copilot and approved GenAI platforms) to enhance analysis, accelerate documentation, support testing, identify patterns, and surface insights.
• Evaluate emerging technologies, tools, and system capabilities relevant to business systems analysis, providing informed recommendations aligned to business objectives.
• Establish and promote best practices for business systems analysis, documentation, and testing within the team or functional area.
• Mentor and provide informal guidance to Business Systems Analysts and Senior Analysts through review of work products and knowledge sharing.
• Develop and maintain high‑quality documentation, training materials, and knowledge resources to support adoption, operational readiness, and ongoing support.

Core Skills & Proficiencies

• Advanced business and systems analysis
• Functional solution design and documentation
• SDLC ownership and UAT leadership
• Data analysis and process optimization
• Stakeholder influence without authority
• Applied AI proficiency for analysis, documentation, testing support, and insight generation
• Strong judgment, problem‑solving, and decision‑making capability

Experience

• Typically 7–9 years of experience in business systems analysis, business analysis, or a related discipline.
• Demonstrated experience leading complex, multi‑system or cross‑functional initiatives.
• Strong exposure to financial, accounting, insurance, or transaction‑based operational systems preferred.

Education

• Bachelor’s degree required.
• Business, Information Systems, Information Technology, or related discipline preferred; equivalent experience considered.
• Certified Business Analysis Professional (CBAP), Certification of Capability in Business Analysis (CCBA), Project Management Professional (PMP), or other relevant certifications strongly preferred.

Ryan Specialty is an Equal Opportunity Employer. We are committed to building and sustaining a diverse workforce throughout the organization. Our vision is an inclusive and equitable workplace where all employees are valued for and evaluated on their performance and contributions. Differences in race, creed, color, religious beliefs, physical or mental capabilities, gender identity or expression, sexual orientation, and many other characteristics bring together varied perspectives and add value to the service we provide our clients, trading partners, and communities. This