Energy Service Technician - Prairieland FS, Inc. - Glasgow, MO

At Prairieland FS, you have the opportunity to make an immediate impact. Working with the industry's top professionals, you'll develop new expertise through varied job experiences and company-sponsored training programs. And you'll be recognized and rewarded for your contributions. Plus, FS believes in attracting and retaining diverse talent. You can contribute your unique experiences and background to build a community that fosters mutual respect and meaningful relationships.

 

SALARY RANGE: $45,000 - $60,000 / year

REPORTS TO: Energy Service Manager                                                                                           STATUS: Exempt

PURPOSE AND SUMMARY STATEMENT

The Service Technician will provide safe installation and repairs of systems for the company's customers. Our commitment is to safety first. 

 

Under the direction of the Energy Service Manager, the energy service technician accomplishes the training required to gain the knowledge and skill to perform all services safely and to provide excellent customer service. The Energy Service Technician will also serve as part-time delivery for refined fuels, propane, and lubricants in a safe, efficient, and timely manner. 

 

ESSENTIAL JOB FUNCTIONS

• Performs service related to propane and refined fuel installations. All propane systems should follow the Propane Policy Manual. 
• Prepares and maintains records in accordance with regulations and company procedures. Documents all work performed on all equipment. Obtains customer signatures on all work orders and receipts for pickup or delivery when required. 
• Drives truck to deliver Propane & Refined fuel to customers’ homes or places of business. 
• Replaces outdated propane regulators at customers’ homes or places of business. 
• Collects accounts from customers and records transactions on customer sales. 
• Every employee in the Energy Department is in Sales. Each employee should be willing to make calls to prospective customers to solicit new business and be able to speak to customers regarding contracts, fill-ups, and other marketing programs. 
• Handles complaints promptly. 
• Completes regular activity reports.
• Maintains company equipment according to company standards and performs routine maintenance on the equipment. 
• Adheres to the uniform policy and maintains the appropriate professional image. 

OTHER JOB FUNCTIONS

• Performs all other duties as assigned.

REQUIREMENTS

Educations and Experience

• High school diploma or equivalent.
• Requires CETP Certification or the ability to become certified within 3 months. Must attend CETP training courses and achieve a passing score.  
• Normally requires route delivery and sales experience to demonstrate organization and time management skills. 

Functional Competencies

• Proven professional communication, persuasion, presentation, and customer service skills.
• Proven team-building skills and the ability to work independently and in a team-oriented environment. 
• Demonstrated planning, organization, time management, and problem-solving skills.
• Ability to use the computer and “attention to detail” skills and use the computer to enhance business processes.

Core Competencies

Demonstrated core competencies, including busine