REGIONAL DIRECTOR of FOOD OPERATIONS- GREATER LOS

Salary:  $130000-$150000

Other Forms of Compensation: bonus eligibility 

Pay Grade: [[payGrade_obj]] 

 

A family of companies and experiences

As the leading foodservice and support services company, Compass Group USA is known for our great people, great service and our great results. If you’ve been hungry and away from home, chances are you’ve tasted Compass Group’s delicious food and experienced our outstanding service. Our 225,000 associates work in award-winning restaurants, corporate cafes, hospitals, schools, arenas, museums, and more in all 50 states.  Our reach is constantly expanding to shape the industry and create new opportunities for innovation. Join the Compass family today!

great people. great services. great results.

Each and every individual plays a key role in the growth and legacy of our company. We know the next big idea can come from anyone. We encourage developing and attracting expertise that differentiates us as a company as we continue to raise the bar.

Job Summary

Working as a Regional Director of Operations (RDO) you will lead, manage, and inspire a team of Managers and other leaders in your region. You will be part of the regional leadership team and provide planning, direction, and guidance to the accounts in your territory, while establishing and maintaining strong client relationships. Your goal is to achieve operational and financial goals in a dynamic environment.

Key Responsibilities: 

• Leads, manages, and inspires a diverse team Director of Dining Services, and their teams, to provide top-notch service 
• Drives self and team towards building strong relationships with clients at all levels and achievement of KPIs (profitability, safety, engagement, etc.) 
• Serves on regional leadership team; regularly communicates with peers to share best practices, mitigate risks, champion diversity, and build community
• Owns all accounts within assigned territory, ensuring input from and thoughtful communication with key partners; makes decisions grounded in balance of risk/reward and short/long term implications 
• Supports RVP in setting cultural tone in region; meets regularly with extended team to ensure transparency, understanding, safety, accountability, and alignment
• Serves as representative/brand ambassador of the team to senior clients in territory, and acts as escalation point
• Works with regional team members to ensure Sales and Retention process is smooth for all accounts (presentations, negotiations, etc.)
• Collaborates with key partners to support regional initiatives
• Ensures compliance with QA, policy, and USDA program requirements, along with completing all reporting on time
• Champions development in partnership with RVP within the region; conducts performance evaluations, along with succession planning, with focus on building multi-unit management skills; has full understanding of all roles in operation
• Owns the financial results/P&L for assigned territory, and works with leadership team to ensure accuracy for reporting, forecasting, and budgeting processes
• Ensures consistent and fair administration of all policies and procedures
• Recognizes and anticipates marketplace trends; participates in regional strategic planning meetings 

 

Required Qualifications:

• Bachelor’s or master’s degree from an accredited college or university, or eight (8) years progressive experience in multi-unit foodservice.

 

Preferred Qualifications:

• 8 years multi food service operations in Corporate Dining, Higher Education or Healthcare
• Strong background in senior leadership roles with exposure to contract/budget management, customer service, people development, food services, negotiations, etc. 
• Has a proven track record of growing a business and leading teams, along with strong financial acumen
• Has ability to think quickly, analytically, strategically, and accurately 
• Shows expert client relationship, influencing, listening, and communications (written and verbal) skills
• Champions the inclusion mindset, and is proactive, positive, professional, flexible, and resilient
• Demonstrates initiative, ownership, multi-tasking, prioritization, and organization skills
• Proficient in the use of Microsoft Suite

Some travel will be required in this position

Apply to Compass Group today!

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Compass Group is an equal opportunity employer.  At Compass, we are committed to treating all Applicants and Associates fairly based on their abilit