Associate Manager, Enterprise Platform Product Owner - Office of the Chief Information Officer (OCIO)

Are you passionate about driving enterprise platform strategies and delivering impactful solutions in the biotech industry? This role is designed for an experienced product owner with relevant pharmaceutical/biotech experience in disciplines including Project Portfolio Management (PPM), Technology Business Management (TBM), financial-based systems, and enterprise architecture. The candidate should also possess a proven ability to lead cross-functional teams, manage technical upgrades, oversee financial and resource management, collaborate with stakeholders, and craft compelling narratives for senior executives to realize business outcomes from digital technology platforms and investments. 

A typical day might include the following:

• Define and maintain the product vision, strategy, and roadmap for enterprise platforms, with a focus on PPM, TBM, and financial-based systems. 

• Lead the creation of product roadmap presentations for steering committees and senior leadership, ensuring alignment with organizational goals. 

• Collaborate with business stakeholders to understand their needs, prioritize features, and ensure platform capabilities deliver measurable value. 

• Act as the primary liaison between business teams, IT teams, vendors, third-party and internal helpdesks to gather requirements and ensure alignment. 

• Facilitate workshops, discovery sessions, and regular communication with stakeholders to prioritize features and resolve challenges. 

• Leverage expertise in PPM tools (e.g., Planview, Jira, Project Place, MS Project and others) to optimize project and portfolio management processes. 

• Oversee the implementation and integration of TBM frameworks (e.g., Apptio, ServiceNow, Oracle) to enhance IT financial management, cost transparency, and value optimization. 

• Ensure financial-based systems (e.g., Oracle ERP, budgeting, forecasting) are seamlessly integrated with PPM and TBM platforms to enable comprehensive reporting and analytics. 

• Ensure platform design and architecture align with enterprise standards, scalability, and security requirements. 

• Lead the development of architecture documents for review and approval by enterprise architecture and governance teams. 

• Provide oversight of platform services through the helpdesk, ensuring timely resolution of issues and optimal user satisfaction. 

• Manage service-related contracts, ensuring compliance, performance, and alignment with organizational goals. 

• Track and analyze day-to-day metrics to monitor platform performance and identify areas for improvement.

• Manage and oversee technical upgrades for enterprise platforms, ensuring minimal disruption to business operations. 

• Work closely with finance partners to articulate the financial impact of platform investments and ensure alignment with business objectives. 

This role might be for you if you:

• Strong knowledge of PPM tools (e.g., Planview, Project Place, Jira, Microsoft Project) and TBM solutions (e.g., Apptio, ServiceNow TBM). 

• Experience with enterprise architecture principles and system integration strategies.