Senior Program/Project Manager – Remote  - FS405

At Fresche Solutions, we offer great work-life balance with flexible hours. You can work anywhere in North America… either from your home or in one of our offices… the decision is up to you.   

WHY JOIN FRESCHE? We believe in leading our industry, we believe in innovation, we believe in delighting our customers, guaranteeing their success, and ensuring that 100% of our customers are referenceable. 

 

Our distinct company culture makes us a top employer, as well a premiere choice for our customers for the last ten (10) consecutive years. We work hard to ensure that our values permeate the company and are reflected in everything we do. Whether it be in setting priorities, defining ideas, or carrying out processes, we are committed to ensuring that the following values are manifested at all levels of our organization. 

What you will do: 

Oversee a complex, multi-stream program end-to-end with external client —setting program controls, tracking milestones across projects, and proactively managing risks and issues. Establish technical, architectural, and delivery governance with standardized reporting and compliance; lead stakeholder engagement from C-suite to delivery teams and clients; and ensure benefits realization by aligning deliverables to planned outcomes and quality standards. 

  

In your day-to-day you will be responsible to:  

• Roadmap & governance: Own the program roadmap, controls, cadence, KPIs/OKRs, and standardized reporting/compliance. 

• Cross-stream orchestration: Align PMs, vendors, and client teams; manage interdependencies across multiple work streams, schedule, and resources (people/budget/tech). 

• Risk & performance: Proactively identify, assess, and mitigate program-level risks, maintaining a centralized register and contingency plan; manage budget, ROI, and outcomes; deliver clear exec-ready updates. 

• Stakeholders & change: Tailor communications for execs and delivery teams; run change control; keep teams aligned and engaged. 

• Consistency & quality: Standardize and enforce processes/templates and ensure benefits realization with high delivery standards. 

• Process engineering & improvement: Track record of strategizing, developing and applying vigorous process engineering with daily continuous-improvement practices to lead complex programs from design through execution.
  

• Adaptability and Problem-Solving: Track record of navigating unexpected challenges (e.g., scope changes, delays) with creative, structured solutions 

 

 

Qualifications 

• Experience: 10+ years program management experience, overseeing multi-stream projects with globally distributed teams, with size of over 50 team members and multiple project managers 

• Education: Bachelor’s degree in business, management, or a related field; master's degree and relevant certifications (e.g., PMP) preferred. 

• Governance & structure: Build WBS/dependency maps, standardize processes, and maintain solid documents (e.g., charters, risk logs). 

• Tools & reporting: MS Project, Jira, SharePoint, Excel, and a PPM tool (e.g., Mavenlink/Kantata); build dashboards and status reports. 

• Strategy & outcomes: Align roadmaps to contract/business goals; drive benefits realization. 

• Strategic Thinking: Demonstrated ability to align programs with the client contract goals, with examples of developing roadmaps or linking projects to strategic outcomes. 

• Risk & dependencies: Proactive RAID management, PMI-style risk frameworks, and contingencies.

• Stakeholders & leadership: Exec-ready comms, RACI, conflict resolution, and high-EQ leadership across distributed teams. 

• Financial Acumen:  Experience managing program budgets, tracking expenditures, and justifying cost adjustments to executives including management of projects with complex financial models involving (Fixed Price, T&M, Milestone based payments, Revenue Recognition, and Fixed Monthly fees, and Expense recovery). 

• Financials, resourcing & change: Own budgets and resource plans; lead change control; solve issues with rigor; strong attention to detail (IBM i modernization exposure a plus). 

• Organizational and Structured Skills: Proven ability to create structured plans (e.g., Work Breakdown Structure