Director Field Reimbursement Manager - East

Job title: Director Field Reimbursement Manager - East

Location: Remote/Field

About the Job

The Sanofi Patient Support Services (PSS) team is focused on supporting patients wishing to access Sanofi therapies. This is achieved by offering programs that provide reimbursement and logistics support, financial assistance, and patient education. In addition to the program offerings, the PSS organization is also home to field teams that provide education and support to patients and customers. 

In this field-based position, the Director Field Reimbursement Manager - East reports to the Head, PSS Neurology within Patient Support Services.

In this field-based position, the Field Reimbursement Director will be responsible for successfully hiring and leading a Field Reimbursement Managers (FRM) team to become the field subject matter expert relating to billing, coding, procurement, contracting and access issues for infused and oral products for Multiple Sclerosis (MS) throughout the defined zone.  

We are an innovative global healthcare company, committed to transforming the lives of people with immune challenges, rare diseases and blood disorders, cancers, and neurological disorders. From R&D to sales, our talented teams work together, revolutionizing treatment, continually improving products, understanding unmet needs, and connecting communities. We chase the miracles of science every single day, pursuing progress to make a real impact on millions of patients around the world.

Main Responsibilities:

Within a highly competitive marketplace, the Director will be called upon to successfully lead and motivate their Team to execute the National BRM strategy, supporting the initiatives set forth in the business plan to include:  

• Manage/Resolve Day to Day Zone related objectives/issues that affect items within the FRM Scope of Work.  Escalate to Sr. Director when necessary. 

• Develop zone business plans to support objectives and expectations using available resources 

• Lead a team of FRMs in the development of territory and account business plans and account specific tactics that optimize business performance  

• Attracting, developing, empowering and retaining their people by rewarding and recognizing strong performance by using innovative approaches to recognition and minimize regrettable attrition  

• Responsible for the oversight of all aspects of business relations as FRMs will be the subject matter experts on product procurement, Buy & Bill processes, billing and coding, contracting, financial assistance offerings from MS One to One, access, medical policy, patient pull through and other business related issues 

• Spend time in the field with Field Reimbursement Managers in order to support individual development, help with issue resolution as well as provide coaching, direction and feedback 

• Establish positive working relationships with all key customer segments (internal and external) 

• Lead the development, review and implementation of Reimbursement programs and tools that strengthens reimbursement support services, align with that align with brand initiatives within the M