ENTERPRISE PROJECT MANAGER

Job DetailsJob Location: UPPER MARLBORO, MD 20774Salary Range: $64,000.00 - $74,000.00 Salary/yearDCG ONE is one of the largest privately held marketing service providers in the country. Based in Seattle, with locations in NYC and Maryland, we help companies deliver their brand worldwide through creative, print, and fulfillment services.

ABOUT THE ROLE

The Enterprise Project Manager oversees customer support activities related to complex production projects at DCG ONE. This role requires strong communication, organization, and project management skills, along with the ability to manage multiple priorities in a fast-paced environment. The ideal candidate is comfortable learning and utilizing various software platforms, project management systems, and emerging technologies while exercising sound independent judgment and decision-making.

This position works closely with customers and internal teams to ensure projects are completed accurately, efficiently, and on schedule. Experience in project management, data entry, print production, or marketing agency environments is highly valued.

If you are detail-oriented, thrive in a collaborative environment, and enjoy managing complex projects from start to finish, we encourage you to apply today!

BENEFITS


Paid Time Off
Medical, Dental, Vision
Life/AD&D Insurance
401(k) with matching
Accident Insurance
FSA
9 Paid Holidays
Monthly Cookie Days!


RESPONSIBILITIES


Exercise a high degree of discretion to successfully manage projects.
Work closely with multiple internal departments to ensure that all stakeholders are informed about updates or changes to jobs in process.
Gather project-specific information.
Accurately translates specifications and scheduling into MIS systems.
Complete all necessary sub-forms (proof requests, pre-flight forms, special instruction sheets, inventory forms, shipping requests, etc.) and distribute all necessary paperwork to the appropriate departments.
Liaise between customer, sales, creative agency, project management, and production staff.
Coordinate installation activity with customers and DCG ONE installation manager.
Work with the Solution Support team to create and maintain any custom programs needed for specific accounts/projects.
Manage multiple conflicting priorities.
Maintain confidential or sensitive information.
Maintain customer inventory.


QUALIFICATIONS


At least three (3) years of experience in sales or project management.
Three (3) to five (5) years of experience in print production or marketing agencies.
Knowledge of print production.
May be required to complete and pass a Public Trust Security Clearance


ESSENTIAL ABILITIES


Project Management
Excellent Customer Service Skills
Problem Solving/Analysis
Strong Computer Skills, including PCs and Microsoft Office software
Excellent Written and Oral Communication Skills
Multi-Tasking and Prioritizing Skills
Detail-Oriented
Dependable and Reliable
Willingness to Cross-Train
Initiative and Independence
Collaboration and Teamwork
Flexibility and Adaptability


PHYSICAL REQUIREMENTS


Prolonged sitting and extensive data entry and typing
Minimal lifting of office equipment and supplies
May be required to frequently lift up to 20 lbs.
Hand dexterity and strength
Flexibility in work hours may be required


WORK ENVIRONMENT

This position is predominantly held in a clerical environment and may also work or access the production floor in an industrial warehouse setting.


This job operates in a clerical, office setting. This role routinely uses standard office equipment such as computers, phones, photocopiers, and filing cabinets.
While performing the duties of this job, the employee is frequently exposed to fumes or airborne particles, moving mechanical parts, and vibration. The noise level in the work environment can be loud. 

Equal Employment Opportunity & At-Will EmploymentDCG ONE does not tolerate discrimination of any type and offers equal employment opportunity to all qualified persons without regard to race, color, religion, sex, natural origin, age, disability or medical condition, sexual orientation, marital status, veteran status, or any other considerations made unlawful by Federal, State, or local laws. We believe in providing eligible and qualified employees with opportunities to advance. DCG ONE is an at-will employer