Manager Senior, Cybersecurity Product Management

Why USAA?

At USAA, our mission is to empower our members to achieve financial security through highly competitive products, exceptional service and trusted advice. We seek to be the #1 choice for the military community and their families.

Embrace a fulfilling career at USAA, where our core values – honesty, integrity, loyalty and service – define how we treat each other and our members. Be part of what truly makes us special and impactful.

The Opportunity

As a dedicated Manager Senior, Cybersecurity Product Management, you will lead a new team that's focused on supporting project management, product management and engineering integration within the CTOC. This team will support the prioritization of work, tracking of work and execution of efforts towards defending against threats to the Association and our Membership.

The Cyber Threat Operations Center (CTOC) is USAA’s equivalent to a traditional Security Operations Center (SOC). The CTOC safeguards against cybersecurity threats targeting USAA. The CTOC comprises several teams supporting cyber threat intelligence, protection, monitoring, analysis, and response, vulnerability management, application security, network security and all report under the Executive Director of Cyber Threat Operations.

Leads one or more analytical, business or technical support functions and is responsible for the implementation and management of enterprise information security policies, standards, processes and solutions that ensure USAA establishes, deepens and retains a best-in-class security posture.

Develops, designs and implements security governance and assurance processes within security domains. This role has a direct impact on protecting USAA’s brand and reputation within assigned Information Security domains. Plans and organizes activities of professional and administrative staff engaged in providing information security/cyber security services associated with existing and emerging security risks in a complex and highly regulated environment. Partners with the lines-of-business, Enterprise Risk and Compliance, Audit Services, and Legal, to support enterprise information security risk and compliance initiatives.

We offer a flexible work environment that requires an individual to be in the office 4 days per week. This position can be based in one of the following locations: San Antonio, TX, Plano, TX, Or Phoenix, AZ. Relocation assistance is not available for this position.

What you'll do:

• Responsible for ownership and execution of one or more critical security domains or capabilities.

• Implements senior leadership's strategic vision and leads their team in the compliant daily execution of their assigned information security domain. Contributes to the organization’s short and long-term vision, strategies, goals and metrics.

• Leads effective operation of assigned information security domain's day-to-day operations including capacity, resilience and dependability capabilities and how changes in conditions, operations, or the environment will affect the system's operation.

• Develops, reviews, and communicates information security risk management policies and procedures to ensure appropriateness and adequacy versus industry standard methodologies and regulatory requirements.

• Responsible for developing evaluation methods and reporting the status of information security activities and alerting management to potential risks, compliance issues, and operational inefficiencies.

• Develops, designs, and delivers a sustainable governance and assurance model within multiple domains.

• Identifies, monitors and evaluates operational solutions to reduce information security risk, meet compliance requirements and increase enterprise workforce efficiency, business agility and workforce scalability.

• Promotes information security awareness within their teams and across Enterprise Security Group.

• Serves as financial steward for the organization and handles workforce and budgets to ensure they cost-effectively meet the needs of the organization.

• Builds and oversees a team of employees for assigned functional area through ongoing execution of recruiting, development, retention, coaching and support, performance management, and managerial activities.

• Ensures risks associated with business activities are effectively identified, measured, monitored, and controlled in accordance with risk and compliance policies and procedures.

What you have:

• Bachelor’s degree in Information Security, Information Technology, Computer Science, Business Administration, Information Systems/Management or related field; OR 4 years of related experience (in addition to the mi