Senior Logistics Program Manager-Ocean , Space Project Kuiper

Have you ever wanted to be part of a team who is building industry changing technology? Amazon’s Project Kuiper is an initiative to launch a constellation of Low Earth Orbit satellites that will provide low-latency, high-speed broadband network connectivity to unserved and underserved communities around the world.

The ideal candidate has experience in global logistics, operations, with extensive experience in ocean transportation modes, regulations, and considerations. This candidate has great business acumen and judgment, analytical abilities, written and verbal communication skills, and most importantly, a proven record of managing ocean programs with exceptional performance metrics for on time and accurate deliveries. They will have a bias toward data driven decision making, be comfortable with ambiguity and juggling multiple projects, be able to think big and creatively (while paying careful attention to detail), and enjoy working in a dynamic environment.

Key job responsibilities

• Intake ocean and/or inter-modal projects to drive readiness initiatives and detailed execution
• Drive supplier engagement, service enablement and support operational plans
• Lead implementation, process improvement, securely manage logistics processes
• Own capacity planning tools and processes as required for Ocean operations.
• Develop operational metrics to meet business requirements
• Determine key analytics and measures of success and provide data which assesses KPI/SLA adherence to contractual requirements
• Maintain operational visibility to all shipments in transit, escalate to carriers as needed, perform track/trace/claims management for any anomolies
• Review ocean transportation lanes to ensure strategies align with the expected workflow and recommend new transportation lanes as needed
• Provide supplier metrics, measure corrective actions, provide data for business reviews, maintain a metrics dashboard and ensure accurate milestone reporting
• Exhibit a constant passion for delivering an exceptional customer experience
• Influence supplier investments in continuous improvement to continually lower costs and risks
• Seek opportunities for network optimization through consolidation of freight, streamlining of processes, or creation of mechanisms
• Represent Kuiper Supply Chain on cross-functional initiatives.
• Ability to travel domestic/international up to 15% of the time
• Ability to work an alternative schedule or perform work during non-standard hours as business needs require
• Export Control Requirement: Due to applicable export control laws and regulations, candidates must be a U.S. citizen or national, U.S. permanent resident (i.e., current Green Card holder), or lawfully admitted into the U.S. as a refugee or granted asylum.

A day in the life
Here at Amazon, we embrace our differences. We are committed to furthering our culture of inclusion. Amazon has ten employee-led affinity groups, reaching 40,000 employees in over 190 chapters globally. We have innovative benefit offerings, and host annual and ongoing learning experiences. Amazon’s culture of inclusion is reinforced within our 16 Leadership Principles, which remind team members to seek diverse perspectives, learn and be curious, and earn trust.

At Amazon, our mission is to be the most customer-centric company on Earth. To get there, we need exceptionally talented, bright and driven people. We're dedicated to supporting new team members. Our team has a broad mix of experience levels and Amazon tenures, and we’re building an environment that celebrates knowledge sharing and mentorship.


About the team
The Kuiper team is looking for a Senior Logistics Program Manager (Ocean) to support Kuiper global logistic ocean planning and operations, ensuring transportation activities are designed for our customers needs. In this role you will be interacting with both internal and external stakeholders in delivering hardware and commodities against time-bound objectives.

Basic Qualifications

• 5+ years of relevant experience in industry and/or academia.
• 3+ years of experience specializing in ocean transportation, supply chain operations or logistics
• 2+ years of experience managing third-party ocean logistics providers

Preferred Qualifications

• Be comfortable with ambiguity and curious to learn new skills
• Curious to learn in depth about both technology and our customers concepts, and pushing your comfort zone.
• An effective multi-tasker who navigates a fast-paced, deadline-driven environment with grace and efficiency.
• Experience with ocean and inter-modal logistics operations, creation of standard operating procedures, development of supplier on-boarding documents, inventory management, inbound/outbound, a