Jobs and Careers

Cash Posting Team Lead

Farmington Hills, United Statesfull_timeVerifiedPosted 4 Sept 2025

About the role

Every child deserves the brightest future and Centria Autism Services is on a mission to help children with Autism Spectrum Disorder (ASD) have the best developmental experience possible while acquiring the skills to succeed in the world on their own terms. Too many children with ASD are untreated or undertreated and Centria is committed to reaching every child in need and their families with interventions based on the principles of Applied Behavior Analysis that meet – and exceed -- best practices. Our Optimal Outcomes Model(TM) looks at the whole-child, engages families in aspirational treatment planning and leverages team-based care to allow BCBA’s to focus on clinical issues and support Centria’s dedication to quality, family satisfaction and developmental outcomes. Founded in 2009, Centria now operates in 13 states and is working hard to develop approaches to sustain quality while reaching tens of thousands of children across the country; we use data-driven analytics and sophisticated software platforms to constantly evaluate our quality and performance, and develop new approaches to supporting our clients and their families on their journey. Centria Healthcare was founded in 2009 and grew two business lines to lead the state of Michigan. In 2014 we took on Autism and have since grown to be the largest provider in the nation. We blended an entrepreneurial spirit with a proven and effective care delivery system to create an unmatched client experience. We look for dedicated, hard-working, sharp individuals with a desire to go above and beyond.

Thank you for showing interest in Centria Autism Services. Our mission as a company is "to help every child living with autism to develop, pursue, and achieve their goals and dreams through high quality ABA therapy and support".

Position Summary

The Cash Posting Team Lead ensures that claims are submitted accurately, timely, and follows up to facilitate adjudication and payment within cash collection standards. The Cash Posting Team Lead also ensures all corresponding team members’ work is assigned and disseminated accordingly while serving as a point of escalation for team members.

Success Measures

Success measures include adherence to Centria policies, flawless execution of tasks, a timely, positive customer service experience for team members, and a high level of compliance. Success also includes meeting or exceeding personal qualitative and quantitative key performance indicator (KPI) metrics, including unbilled AR as a percentage of revenue tied to FCT scope, denials as a percentage of revenue due to FCT scope, cash, and minimizing write-offs.

Duties and Responsibilities

Process and procedure expert for assigned/applicable insurance policies.
Ability to step in and lead team huddles.
Ability to step in and lead direct reports in day-to-day Cash Posting operations.
Knowledge of payor contracts in accordance with guidelines for cash posting.
Coordinate with related internal staff payment posting and unapplied cash.
Train new team members and assist in any coaching opportunities.
Work independently and collaborate in a team environment.
Assist in situations that require additional care and knowledge (new payor).
Ensure strict confidentiality of client records according to policies and procedures.
Make administrative and procedural decisions and judgments on sensitive, confidential issues.
Knowledge of computer data entry systems, protocols, and procedures.
Communicate effectively, both orally and in writing, to peers, team members, and payors/insurance companies.
Collaborate with RCM Billing/AR Teams in collection efforts from respective payors.
Collaborate with the Denial Management Team.
Other duties as assigned by the RCM Leadership Team.