(USA) Senior Director, Learning And Development - Walmart Connect

Position Summary...

What you'll do...

Walmart Connect is Walmart’s media and advertising platform, uniquely designed to help brands reach hundreds of millions of shoppers across their entire shopping journey, online and in stores. As a fast-growing brand and business within Walmart, the Fortune 1 company, we are poised for continued growth and success.  Data at Scale, Omni-Channel Solutions, Closed Loop Attribution and a “One Walmart” approach are key differentiators for Walmart Connect. 

Walmart Connect (WMC) is seeking a seasoned Senior Director, Learning & Development to lead a high-performing team to scale our advertising, media, and marketing programs.

Responsibilities:

Oversees the functions of learning and development by driving the development of training content that delivers influential and persuasive communications and material; ensuring alignment on business objectives and customer needs; overseeing and ensuring the execution of project deliverables; ensuring the development of solutions; driving brand consistency and best practices; understanding and determining various media formats and delivery options; and acting as a subject matter expert for issues related to training content development and delivery.

Provides overall direction by analyzing business objectives and customer needs; developing, communicating, building support for, and implementing business strategies, plans, and practices; analyzing costs and forecasts and incorporating them into business plans; determining and supporting resource requirements; evaluating operational processes; measuring outcomes to ensure desired results; identifying and capitalizing on improvement opportunities; promoting a customer environment; and demonstrating adaptability and sponsoring continuous learning.

Directs and aligns divisional strategies by overseeing the research of learner needs, learning environments, knowledge gaps, and behavioral changes; leading the creation of blended learning options; analyzing needs analysis to determine future strategies; developing long term strategies to ensure training is integrated into business practices; ensuring the governance of learning content; and streamlining continuous improvement processes and practices to ensure alignment with stakeholders.

Develops and implements strategies to attract and maintain a highly skilled and engaged workforce by diagnosing capability gaps; recruiting, selecting, and developing talent; supporting mentorship, workforce development, and succession planning; and leveraging the capabilities of new and existing talent.

Drives learning design, process improvements, and strategies by establishing best practices for various delivery modalities; acting as a subject matter expert for learning development and design strategies; ensuring the expansion of learning management capabilities; defining success measures for learning and development programs; and working cross-functionally with leadership in the other areas to ensure strategic alignment and project completion to support the business.

Cultivates an environment where associates respect and adhere to company standards of integrity and ethics by integrating these values into all programs and practices; developing consequences for violations or non-compliance; and supporting the Open Door Policy.

Oversees budgets and expenditures for learning and development programs, projects, and initiatives by supporting the development of budgets; providing data and guidance based on historical information to drive new budget allocations; ensuring project teams capture and report financial information; monitoring and tracking the status of budgets and financials; tracking target budgets throughout project lifecycles; and evaluating the budgetary i