Business Systems Analyst

Focus. Clarity. Commitment. HCVT is a highly specialized professional services firm providing tax, audit, business management, mergers and acquisitions, and advisory services to private and public companies, business owners, high net worth individuals, and family offices across select industry niches.
At HCVT, we are different. We are a team driven by our values—Integrity at our Core, Building Success Together, a Passion for Excellence, and Diversity, Equity, & Inclusion. Our focus and commitment are on the needs of our clients and our team. Clarifying and resolving complex issues for businesses and individuals is what we do. How we do it is what sets us apart from other accounting firms.
As part of the HCVT team, you will be challenged and you will be surrounded by colleagues who will support your desire to learn and grow. Our culture is all about collaboration, teamwork, giving back to our communities, and partner access and accountability. We also believe that there is no one way to progress in your career. We are flexible and embrace diversity. We provide our team members the essential tools to be successful with a continual focus on technical training, as well as other skills necessary to thrive in the dynamic world of public accounting. 
Join HCVT and be a part of a forward-moving organization!
HCVT operates under a hybrid working model. Effective Jan 1, 2024, employees are expected to work at their assigned office a minimum of two days per week. In the event that this is not geographically reasonable, you may work in the office closest to your home.  Additionally, we expect employees to participate in required firm events/meeting (e.g., trainings, team bonding, client meetings, etc.) 

As a Business Systems Analyst, you will be responsible for the following:

• Investigates, resolves, or escalates incoming business process and technical support requests from various clients for internal accounting and tax applications; proactively communicates issues to management and development teams as needed
• Manages support ticket backlog and prioritizes effectively to meet client service levels
• Identifies trends in issues and proactively suggests options to prevent future occurrences
• Supports continuous creation of, and updates to, support documentation
• Participates in change management and release management

To be successful, these are the skills and experience you will need:

• Bachelor’s degree in information systems, accounting, or related field required; accounting education/experience a plus
• 0 -2 years of experience
• Some experience using MS SQL for querying, maintenance and troubleshooting preferred
• Self-starter with ability to work independently with minimal supervision
• Strong analytical and problem solving skills
• Excellent written, oral communication and documentation skills; able to communicate complex technical answers to non-technical people
• Customer service-oriented
• Flexible with changes in hours during busy season and able to assist after hours/on weekends if needed

You Matter - HCVT provides a variety of benefits and perks that help sustain a healthy and thriving work environment.

• Visit the Benefits section to learn more

Connect with us: LinkedIn, Instagram, Facebook, HCVT Website
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