Federal Billing and Solutions Manager, (Clearance Required - Secret), Remote, PA, Al, OK,

Federal Billing and Solutions Manager, (Clearance Required - Secret), Remote, PA, Al, OK,

  

This role has been designated as ‘Remote/Teleworker’, which means you will primarily work from home.

Who We Are:

Hewlett Packard Enterprise is the global edge-to-cloud company advancing the way people live and work. We help companies connect, protect, analyze, and act on their data and applications wherever they live, from edge to cloud, so they can turn insights into outcomes at the speed required to thrive in today’s complex world. Our culture thrives on finding new and better ways to accelerate what’s next. We know varied backgrounds are valued and succeed here. We have the flexibility to manage our work and personal needs. We make bold moves, together, and are a force for good. If you are looking to stretch and grow your career our culture will embrace you. Open up opportunities with HPE.

Job Description:

   

This hybrid role combines the responsibilities of an Order Manager and a Cloud Services Billing Specialist, requiring a unique blend of technical, operational, and financial acumen. The ideal candidate will be a detail-oriented and organized individual with strong communication and problem-solving skills. They will play a critical role in ensuring the smooth and efficient fulfillment of Cloud Technology and Services orders, while also overseeing the accurate and timely billing to a federal customer. 

 

• US Citizenship Required 

• Clearance Required: Secret 

• Flexible Hybrid Role with requirement to work onsite at customer location as necessary  

Schedule: 

•  M-F 9-5, Candidate must be flexible to work evening and weekends if required 

Responsibilities:

Billing Manager Responsibilities include:

• Oversee all aspects of cloud services billing:  

• Develop and implement billing processes and procedures for various cloud services (e.g., IaaS, PaaS, SaaS). 

• Ensure accurate and timely invoicing to customers, including the generation and delivery of invoices. 

• Monitor and resolve billing discrepancies and disputes. 

• Conduct regular audits of billing systems and processes to identify and correct errors. 

• Manage customer billing relationships:  

• Respond to customer inquiries and resolve billing issues promptly and professionally. 

• Build and maintain strong relationships with customers to ensure billing satisfaction. 

• Revenue recognition:  

• Ensure accurate and timely revenue recognition in accordance with accounting standards (e.g., ASC 606). 

• Prepare and analyze revenue reports and metrics. 

• Identify and implement strategies to improve revenue collection and reduce bad debt. 

• Financial analysis:  

• Analyze billing data to identify trends and patterns in customer usage and revenue. 

• Prepare financial reports and forecasts related to cloud services revenue. 

• Provide insights and recommendations to management on pricing, product development, and go-to-market strategies. 

Solution Manager Responsibilities: 

Order Processing & Entry: