Commercial Lines Segment Manager

The salary range for this job posting is $86,744.00 - $155,445.00 annually + bonus + benefits

The above represents the salary range for this job requisition. Ultimately, in determining your pay and job title, we'll consider your location, education, experience, and other job-related factors. Your recruiter can share more information about the specific salary range during the hiring process.

    
Encova Insurance has two openings for a Commercial Lines Segment Manager who will support either the Small or Large business teams. We may hire a Senior Commercial Lines Segment Manager level depending on candidate qualifications and experience. The compensation range shown is inclusive of both levels. This position will report to a Assistant Vice President, Underwriting Operations.

The positions will work with our Workers' Compensation line of business and experience with high hazard industries is preferred.

While we prefer candidates who will work a hybrid schedule in our Charleston, WV, Columbus, Ohio office, or remote in Pennsylvania, we may consider candidates who can work remote in any of our listed payroll states.

Are you a Referral?

If you know a current Encova Insurance associate and would like to apply as a referral, please encourage them to submit your referral information before you submit your application. You will receive an email with a direct URL link to the Job Posting of interest. Applying through this URL link will create your referral relationship for our Talent Acquisition Team.

Unique residence requirements are listed in each job posting, please review closely for details.

Encova is only able to employ associates who reside and work within specific U.S. states. Our current policies are based on the laws in states in which we are registered for payroll. Our current footprint includes:

Connecticut, Delaware, Florida, Georgia, Illinois, Indiana, Iowa, Kansas, Kentucky, Maryland, Massachusetts, Michigan, Minnesota, Missouri, Nebraska, New Hampshire, New Jersey, North Carolina, Ohio, Pennsylvania, South Carolina, Tennessee, Texas, Virginia, West Virginia, Wisconsin.

JOB OBJECTIVE:

Develop, maintain, and monitor business segment strategy and provide technical expertise to support an underwriting framework which produces profitable business. Develop and distribute underwriting resources and provide educational materials and programs to foster understanding of the value associated with Encova’s products and services within assigned segment(s). This position will analyze quantitative and qualitative business indicators and makes technical decisions and recommendations in accordance with delegated authority.  Coach, train and mentor internal and external stakeholders on guidelines, standards and other technical matters. 

ESSENTIAL FUNCTIONS:  
1.    Develop, drive and continually improve underwriting and pricing strategies to support a profitable and competitive pricing approach to the market.
2.    Provide technical expertise to support an underwriting framework that produces profitable business. This includes but is not limited to policies, pricing, strategy, product development, business services, filings, tools, processes and workflows (including automation and business rules), regulatory compliance and market conduct matters.
3.    Develop and distribute effective resources, education materials, and present training programs to the underwriting teams, agents, policyholders and others to assist them in better understanding the value associated with Encova's products and services. 
4.    Attend industry conferences, trade organization meetings, road shows, sales meetings, and agent meetings to actively promote Encova's products and services.
5.    Develop excellent working relationships with business partners and leadership to build confidence and trust.
6.    Provide exceptional customer service to underwriting teams, agents, and policyholders  through trust and responsiveness.
7.    Collaborate as needed with senior management on larger, more complex accounts requiring special expertise.  
8.    Perform referral underwriting responsibilities for assigned segments up to letter of authority.
9.    Provide input on individual underwriter letters of authority internally and to the field, working to develop and empower individuals where they have mastered underwriting acumen.
10.    Independently lead high profile, complex projects and initiatives including business requirements and timelines that impact coverage, pricing, rating, systems logic, automation, and best practices.
11.    Mentor, coach, and develop less experienced team members.
12.    Create and maintain underwriting guidelines, appetite, class fit guidance, and other necessary unde