Position Overview

At PNC, our people are our greatest differentiator and competitive advantage in the markets we serve. We are all united in delivering the best experience for our customers. We work together each day to foster an inclusive workplace culture where all of our employees feel respected, valued and have an opportunity to contribute to the company’s success. As a Legal Administrator within PNC's Vendor Finance, you will be based in Horsham, PA.

We are looking for a highly motivated individual to join the Litigation and Recovery Department for Vendor Finance in the role of Legal Administrator. The primary responsibilities of the position are the following:

• Send Default Notices to non-performing loan and lease accounts
• Coordinate Settlement dialogue and paperwork for accounts which can be
resolved without litigation
• Prepare legal files for referral to outside counsel
• Track and post customer payments on litigation accounts
• Respond to information requests from outside counsel
• Enter data and generate reports to track results

We are looking for a candidate with the following skills and capabilities:
• High energy, works well in a fast-paced environment
• Detail oriented
• Analytical thinker who can handle multiple priorities
• Team player, works well with others across multiple departments/functions

The position resides in the Horsham, PA office of PNC Vendor Finance. Majority of responsibilities are performed in the office, there is some ability to work remotely on occasion but the requirements of the position entail being in the office most of the time.

PNC will not provide sponsorship for employment visas or participate in STEM OPT for this position.

Job Description

• Leads a critical operational support service, process, capability or initiative within an operational unit and ensures performance and/or risk indicators are met.
• Establishes and monitors process performance measurements and business impact. Gathers and communicates performance statistics and reports to internal stakeholders and senior management.
• Promotes and monitors the production workflow and assists team members with escalated process issues. Independently identifies and resolves exceptions and serves as a point of escalation.
• Monitors effectiveness and efficiency of production and/or process. Determines and/or drives change and improvement efforts in production and/or processes.
• Ensures the business adheres to policies, procedures and regulatory standards. Independently resolves compliance issues and drives risk mitigation activities.

PNC Employees take pride in our reputation and to continue building upon that we expect our employees to be:

• Customer Focused - Knowledgeable of the values and practices that align customer needs and satisfaction as primary considerations in all business decisions and able to leverage that information in creating customized customer solutions.
• Managing Risk - Assessing and effectively managing all of the risks associated with their business objectives and activities to ensure they adhere to and support PNC's Enterprise Risk Management Framework.

Qualifications

Successful candidates must demonstrate appropriate knowledge, skills, and abilities for a role. Listed below are skills, competencies, work experience, education, and required certifications/licensures needed to be successful in this position.

Preferred Skills

Accountability, Administrative Support, Customer Solutions, Ensure Compliance, Personal Initiative, Process Improvements, Results-Oriented, Risk Mitigation Strategies, Standard Operating Procedure (SOP)

Competencies

Accuracy and Attention to Detail, Business Process Design, Decision Making and Critical Thinking, Effective Communications, Managing Multiple