Assistant Executive Director

Assistant Executive Director

At MBK Senior Living, we're committed to putting people first – our residents and team members. Exceeding expectations and enriching lives drives our day-to-day. And it's all powered by Yoi Shigoto, a Japanese concept that translates to "good, quality work." It's more than a mantra. It's part of our company-wide commitment to build trust, set high standards, and develop potential in ourselves and others!

Whether you're looking for a flexible, part-time job or the pathway to a lasting career, you'll find it here at MBK Senior Living–and a whole lot more! When you join the MBK Senior Living team, you'll enjoy:

-Impacting lives and building lasting relationships

-Executing exceptional signature programs in dining, fitness, wellness, and care

-A supportive community team that encourages personal and professional growth and celebrates your

success

-A fun-filled, energetic environment that's centered in hospitality and high-quality service

-Competitive salaries

-Professional development, training, and personal coaching through our Mentor, Buddy, and Executive

Director in Training Programs

-Education loan assistance & scholarships

-Financial and legal services

-Team Member discounts

-Health and Wellness resources

Full-time benefits include:

-Rich benefits package including Medical, Dental, Vision and 401k matching up to 4%

-Childcare and eldercare assistance

-Flexible spending accounts

If you're looking for a place where you can make an impact, find purpose and joy, and receive the training, tools, and support to reach your career goals – look no further, apply today!

Job Description

Crystal Terrace, our beautiful senior living community in Klamath Falls, is looking for a dedicated Assistant Executive Director to join our leadership team.

In this hands-on role, you'll work closely with the Executive Director to help guide the day-to-day operations of the community while living out the core values and principles that MBK Senior Living is known for. This is a great opportunity for someone looking to grow into a leadership role in senior living, with exposure to all aspects of community management including operations, accounting, and human resources.

If you're passionate about making a difference and ready to take the next step in your career, we’d love to hear from you!

Job Summary:

The primary purpose of the Assistant Executive Director is to assist in directing the day-to-day functions of the community under the supervision of the Executive Director while demonstrating the Principles and Core Values that MBK embraces. The AED is a hands-on training position that prepares this Team Member to assume full responsibility for the overall management and direction of the day-to-day operations of the community in accordance with all Federal, State, local, and Licensing Regulations, and all Company Policies and Procedures. Additionally, this role will oversee and administer community accounting systems and human resource functions, confidentially and in accordance with policies, procedures, and regulations.

Supervisory Responsibilities:

• Hire, train, set performance goals and timelines, monitor performance and provide coaching for front desk/concierge staff (1-6 employees).
• Provide leadership and guidance to department heads as needed.

Duties & Responsibilities:

Leadership & Operations Management

• Assist the Executive Director in planning, developing, organizing, implementing, and directing the day-to-day functions of the community.
• Assume administrative authority, responsibility, and accountability for directing the management and control of the property under the direction of the Executive Director.
• Ensure compliance with all Federal, State, and Local regulations, maintaining up-to-date industry knowledge.
• Support department leaders in the development and implementation of policies and procedures, fostering teamwork and collaboration.
• Promote and market the property, assisting with occupancy goals and referral programs.
• Ensure that residents receive appropriate services according to their physical and emotional needs.
• Assist with resident contracts, lease agreements, rent increase letters, and resident transfers.
• Oversee property maintenance to ensure a safe and secure environment, including OSHA compliance.
• Closely manage workers’ compensation injuries, investigations, and safety complaints.
• Represent the community professionally when interacting with external agencies, families, and surveyors.
• Perform other duties as assigned by the Executive Director or corpo