Administrative Associate, Sr. - Mon - Fri 8:30am-5:30pm

Williams Lea is hiring for a Senior Administrative Assistant for our Miami office to work Monday through Friday, 8:30 am to 5:30 pm!

Pay: $23.02 - $24.40/hour.

Benefits:

• Various health insurance options & wellness plans (Medical, Dental, Vision, Prescription Drug)
• 401k Retirement Savings Plan Including Employer Match
• Paid Time Off (PTO)
• Life Insurance
• Paid Parental Leave
• Short-term & Long-term Disability
• Healthcare & Dependent Care Flexible Spending Accounts
• Domestic Partner Coverage
• Commuter Benefits
• Legal Assistance
• Employee Assistance Program (EAP)
• Additional Employee Perks and Discounts

Job Duties:

(* denotes an “essential function”)

• *Perform work in administrative support, including, but not limited to, answering phone lines, providing customer service, editing/transcribing documents, data entry for expenses/time/invoices/other, creating reservations and scheduling (meetings, conference rooms, A/V, hospitality, travel, concierge, other)  
• *Oversight for confidential company information including but not limited to corporate credit card information, P-cards, employee and client distribution lists, prospective and current employee information etc.
• *Thoroughly assess job requests and ensure appropriate completion of job tasks throughout task lifecycle 
• *Communicate with team members, lead, supervisor or client supervisor or client on job or deadline issues 
• *Meet contracted deadlines for accepting, completing, and delivering all work  
• *Troubleshoot basic equipment problems  
• *Assist in developing training plans and process maps for the administrative operation 
• *Deliver training plans to a team of Admins
• *Serve as a subject matter expert and resource for junior employees 
• *Interact with clients in person, over the phone, via video or electronically  
• Prioritize workflow  
• Performs Quality Assurance on own work and work of others  
• Answer telephone, emails, and place service calls when needed 
• Use equipment and supplies in a cost-efficient manner 
• Other administrative assistance tasks as needed 

Job Qualifications:

• High school diploma or equivalent education. 

• Minimum (2) years administrative support experience in a professional organization, preferably in the legal or banking industry or professional services; or experience performing administrative duties for a Williams Lea client operation for a minimum of (1) year or more.  Formal education and/or training may be considered in lieu of experience. 

• Advanced in the use of MS Office software (Word, Excel, PowerPoint); strong keyboarding and typing skills; able to technically troubleshoot applicable software specific to the business/client. 

• Familiar with other software programs for providing administrative support.  

• Strong attention to detail; able to work on multiple projects simultaneously. 

• Must have good organizational skills. 

• Must be able to meet deadlines and complete all projects in a timely manner. 

• Ability to handle sensitive and/or highly confidential documents and information with professionalism and discretion. 

• Able to exercise good judgment to make decisions that conform to business needs and policy. 

• Good problem-solving skills, with the ability and understanding of when to escalate a problem to a supervisory level. 

• Ability to maintain professional composure when working with immediate deadlines.