Senior Business Accountability Specialist - Consumer Lending Marketing

About this role:

Wells Fargo is seeking a Senior Business Accountability Specialist within Consumer Lending Marketing Team. Learn more about the career areas and business divisions at wellsfargojobs.com. Join the dynamic and fast-paced Business Accountability team that helps build and manage rigorous governance programs that help enable our Consumer Lending Acquisitions and Customer marketing initiatives. 

In this role, you will:

• Develop and manage complex governance and risk management programs for the Consumer Lending Marketing group including programs to manage control monitoring and quality assurance, procedure development and publication and audit response coordination.

• Lead or participate in moderately complex initiatives and deliverables within business and contribute to large-scale, cross-functional planning related to mitigation of current and emerging business risk issues and concerns

• Assess, analyze, and design moderately complex controls, protocols, and approaches with respect to risk mitigation and the control environment, including ensuring effective planning for sustainability, ongoing control adherence, reporting, measurement, technology impacts, and monitoring

• Independently make decisions and resolve moderately complex issues while leveraging solid understanding of the business’s functional area or products, operations, and regulatory environment; facilitate decision-making and issue resolution, and support implementation of developed solutions and plans; lead peers and key business partners to meet deliverables and drive new initiatives

• Collaborate and consult with peers, colleagues, and mid to senior-level managers to address current and emerging risks associated with business activities and operations, and provide guidance or support in interpreting, developing, and implementing risk-mitigating strategies

• Partner with peers and the business in interactions with external parties to support appropriateness and timeliness of response, and effectiveness of communications and materials

Required Qualifications:

• 4+ years of risk management, business controls, quality assurance, business operations, compliance, or process experience, or equivalent demonstrated through one or a combination of the following:  work experience, training, military experience, education

Desired Qualifications:

• Experience with consumer credit products (especially credit cards)

• Experience with marketing

• Ability to take on a high level of responsibility, initiative, and accountability

• Ability to organize and manage multiple priorities

• Ability to coordinate processes or projects and compile documentation

• Ability to communicate effectively, in both written and verbal formats, with senior executive-level leaders

• Ability to articulate complex concepts in a clear manner

• Ability to quickly establish credibility to build and maintain effective working relationships

• Ability to work effectively in a team environment and across all organizational levels, where flexibility, collaboration, and adaptability are important

• Ability to facilitate and lead meetings to reach conclusions, identify tasks, record actions, and achieve results

• Ability to handle confidential material in a professional manner

• Advanced Microsoft Office (Word, Excel, Outlook and PowerPoint) skills

• Advanced SharePoint skills

• Exposure to Wells Fargo’s Shared Risk Platform (SHRP)

• Exposure to JIRA and Kan-Ban boards

• Experience in Consumer Lending

Job Expectations:

• This position offers a hybrid work schedule.

• Must reside within a commutable distance of posted work location

• Relocation assistance is not available for this position

• This position is not eligible for Visa Sponsorship

Posting locations:

• 800 S Jordan Creek Pkwy, West Des Moines, IA

• 550 S Tryon Street, Charlotte, NC

• 150 E 42nd St, New York, NY

• 2200 Concord Pike, Wilmington, DE

• 300 HIGHWAY 169 S, Saint Louis Park, MN

Pay ranges:

• Charlotte NC $84,000- $149,400

• Iowa Des Moines $84,000- $149,400

• Minneapolis Minnesota $84,000- $149,400

• Wilmington Delaware $92,400 - $164,400

• New York New York $100,800- $179,200