Manager of Group Sales| Firebirds

Oak View Group

Oak View Group is the global leader in venue development, management, and premium hospitality services for the live event industry. Offering an unmatched, 360-degree solution set for a collection of world-class owned venues and a client roster that includes the most influential, highest attended arenas, convention centers, music festivals, performing arts centers, and cultural institutions on the planet.

Position Summary

Manager of Group Sales

The Coachella Valley Firebirds are looking for an energetic, self-motivated person who is extremely proficient in customer service, retention and has a passion for sports and ticket sales. This position will also provide support to the Coachella Valley Firebirds ticket sales team by performing vital day-to-day functions, as assigned, for continued growth. Ultimately the Senior Account Manager, Group Sales will be responsible for managing the day-to-day tasks of the group sales department by increasing and motiving the team to the highest standard. Under general direction and supervision, this position is proactively and aggressively generating new revenue through outbound calls, client meetings, customized emails, prompt responses to inbound calls, team-related events, upselling, cross-selling, and generating referrals through each group.

 

This role will pay a yearly salary of $70,000 and is commission eligible.

 

Benefits for FT roles: Benefits: Health, Dental and Vision insurance, 401(k) savings plan, 401(k) matching, and paid time off (vacation days, sick days, and 11 holidays).

 

This position will remain open until April 11, 2025.

About the Venue

 

Acrisure Arena

America’s hottest music festival destination finally has the world-class arena it deserves. Now open, the brand new Acrisure Arena provides the greater Palm Springs area of Southern California with a premiere 11,000+ capacity venue hosting the biggest artists and acts on the planet. We are #TheCoolestSpot in the desert, designed specifically for hockey and acoustically designed for concerts, Acrisure Arena provides top-tier hospitality, artist amenities, and all of the benefits of a modern music and sports venue to the Coachella Valley.

Responsibilities

 

• Sell a full menu of ticket products for all ticketed events, via outbound phone calls and face- to-face presentations including, but not limited to, season tickets, flex ticket packages, group tickets, premium tickets, and premium hospitality packages.
• Continually create and implement unique sales strategies, ideas and programs as a means of producing new business opportunities
• Contribute positively to the sales team culture by developing mutually beneficial working relationships with all team members
• Assist Director with day to day group ticket initiatives such as asset board, FEVO approvals, internal group requests
• Carry out all assigned duties and responsibilities, including additional tasks as needed - to help achieve the overall goal of a successful season and department.
• Track and manage daily, weekly, and monthly reports

Qualifications

Qualifications and Skills

 

• 3-5 years of sales experience
• Strong verbal and written communication skills
• Ability to write reports and business correspondence
• Highly organized with good coordinating/project management skills and ability to meet tight deadlines and work in a high-pressure environment
• Proficient in MS Office with Salesforce or similar CRM experience - Ticketmaster platform experience preferred - Archtics
• High level of demonstrated professionalism, integrity and ability to maintain sensitive information and appropriate decorum
• Team player with a positive attitude, professionalism, resourcefulness, integrity, motivation, and a strong work ethic
• Competitive, self-motivated and creative-thinking skills and a team-first attitude
• Ability to work flexible hours including evenings, weekends, and holidays

 

Strengthened by our Differences. United to Make a Difference

At OVG, we understand that to continue positively disrupting the sports and live entertainment industry, we need a diverse team to help us do it. We also believe that inclusivity drives innovation, strengthens our people, improves our service, and raises our excellence. Our success is rooted in creating environments that reflect and celebrate the diverse communities in which we operate and serve, and this is the reason we are committed to amplifying voices from all different backgrounds.

Equal Opportunity Employer

Oak View Group is committed to equal employment opportunity. We will not d