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Account Executive - SMB

Trustpilot
New York, USAfull_timePosted 16 Jun 2026

About the role

<div class="content-intro"><p>At Trustpilot, we're on an incredible journey. We're a profitable, high-growth FTSE-250 company with a big vision: to become the universal symbol of trust. We run the world's largest open customer review platform, and while we've come a long way, there's still so much exciting work to do. Come join us at the heart of trust!</p></div><p>We are a team of multinational customer experience specialists working with omnichannel support tools to support our diverse customer base. Our SMB Sales team is made up of diverse, results-driven individuals who embrace challenges and continuously push boundaries to achieve success. Our focus is on excellent support and problem-solving. We are troubleshooters, effective listeners, out-of-the-box thinkers, and collaborators. Supporters by nature, we are an open team where no question is too big or small. </p> <p>As an Account Executive at Trustpilot, you will be part of an exciting Sales team full of hard-working and motivated professionals. The expectations for our Sales team are set high by our Management team but the bar is constantly being raised by our hard-working team members who are looking to grow their careers and bank accounts by outperforming their targets. Our team members are walking into an environment where if you put the work in our leaders and your peers will empower you to be successful, all while making sure you are having fun along the way.</p> <p><strong>What you’ll be doing</strong></p> <ul> <li>Direct the full sales cycle from inception to close</li> <li>Be a hunter by discovering and facilitating your own leads utilizing online and offline resources</li> <li>Reach key policy makers in order to sell Trustpilot’s mission, platform, and software solution</li> <li>Make outbound sales calls speaking to C-level executives across all verticals</li> <li>Effectively maintain your pipeline using our CRM, Salesforce</li> <li>Achieve and consistently exceed monthly sales goals</li> </ul> <p><strong>Who you are:</strong></p> <ul> <li>Advanced full cycle sales experience in an ever-growing selling environment</li> <li>Knowledge of e-commerce, online marketing, Salesforce and Salesforce reporting, and social media</li> <li>Adept at qualifying leads, reaching the right contact, prioritizing the pipeline, and closing the deal</li> <li>Understanding of the policy-making structure of small sized companies</li> <li>Ability to thrive in a performance-oriented environment with short sales cycles</li> <li>Knowledge of e-commerce, online marketing and social media</li> </ul> <p><strong>What’s in it for you:</strong></p> <ul> <li>A competitive base sala

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Company

Trustpilot

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