Medical Assistant Family Medicine

$3,000 SIGN ON BONUS AVAILABLE

Provides clinical support to health care professionals to ensure the delivery of quality health care services.

Practice Overview

We are a busy, outgoing, and fast paced clinic. We see patients every 20 minutes, with a team of 7 MAs. MAs have an extremely hands on position. Take vitals, med reconciliation, health history, measurement and pictures of wounds; assist with wrapping wounds and handling patient care (competencies are in place annually and the level of hands on is specific to this office). If interested, MAs have the option to work as an interior attendant in the Hyperbaric Medicine chamber, a physical exam is required by Occupational Health for clearance to safely run in the chamber. Patients are seen weekly which allows staff to develop a relationship with the patient and witness progression of their work from onset of wound to full healing status in lieu of seeing them once per year. The patients get to ring our “healing bell” when they’ve healed and those present in the office clap and cheer for the patient and their families.

Office Culture

Dynamic team; respectful work space between licensures; physicians and APPs that are easy to approach. The team likes to have fun but works very hard. Operations tries to give all team members space to make suggestions and problem solve in the office. Feedback is given at a peer level first and leadership is integrated when needed. Weekly MA touch bases ensure collaboration is at the forefront of the work process and we consistently lean in to find more efficient and effective processes. Work/life balance is the main priority, and the staff is incredibly supportive in times of need. Rooming patients (taking vitals, reviewing meds, allergies, pharmacy, health maintenance, pending orders, etc.). Stock and clean rooms. Immunizations for pediatrics and adults. Inbasket work (patient calls, MyChart messages, results, RX requests, etc.). Assist with office procedures. Assist with phone calls. Stay up to date with Epic upgrades, e-learnings, certifications, etc. Point of care testing (ALC, urine, HCG, flu, strep, RSV, COVID).

Essential Functions

• Facilitates efficient and effective patient flow including preparing the patient for the visit/admission, and providing specific services and education as determined by the providers in accordance with licensure and policy.
• Performs necessary administrative duties that assure all information is current and updated. Includes maintenance and monitoring of electronic health record in basket.
• Maintains and cleans environment, work area, equipment, and communicates any equipment malfunctions to appropriate department/unit personnel.
• Greets and communicates with patients and significant others in a manner consistent with caring and respect. Communicates, collaborates, and anticipates the needs of the other members of the health care team in order to ensure continuity and quality of care and coordination of services.
• Collects and monitors patient data, reporting patient data and patient needs as directed. Documents care consistent with documentation guidelines, and patient chargeable items/services according to standards.
• Ensures that processes and services are continuously monitored for quality, cost effectiveness and efficiency. Engages in process and quality improvement activities. Makes and implements recommendations to improve operational efficiency and to implement new services for areas of responsibility.
• Engages in continuous study of the entire professional field, including best practices, to maintain the professional competence, knowledge, and skills necessary for the satisfactory performance of all assigned responsibilities. Completes required continuous training and education, including department specific requirements.

Qualifications

• High School Diploma or equivalent Required
• Successful completion of a competency-based orientation program Required
• 1 year of relevant experience working in a physician practice or healthcare setting Preferred

• One of the following Required within 120 Days
• AAMA Certified Medical Assistant (CMA)
• AMT Registered Medical Assistant (RMA)
• NHA Certified Medical Assistant (CCMA)
• NCCT Certified Medical Assistant (NCMA)
• NAHP Certified Medical Assistant (NRCMA)

• AHA or ARC Basic Life Support (BLS) Certification Required within 120 Days

Primary Location

SITE - 2111 12 Mile Rd NW - Sparta

Department Name

Family Medicine - Sparta

Employment Type

Full time

Shift

Day (United States of America)

Weekly Scheduled Hours

36

Hours of Work

36 hours per week

Days Wor