Outreach Counselor, Assistant, or Trainee

CSUN strives to be a destination workplace, where everyone understands that they belong to a community that is vital in advancing student success and providing exemplary service to all stakeholders. We foster an environment of success, both for our students and our employees. We have a relentless passion for celebrating diversity, equity, and inclusion as well as being an employer of choice. You will also have the opportunity to realize your own personal goals and be recognized for the work you do, and enjoy the unique value the CSUN community can offer. If this sounds like you, you’ve come to the right place. Learn more: https://www.csun.edu/about-csun.

Major Duties

PLEASE NOTE: The position will be filled at either the Student Services Professional (SSP) IA, IB, or II levels dependent upon the applicant's qualifications.

SSP IA: Under the direct supervision of the Associate Director of Student Outreach, the Outreach Counselor Trainee will be trained to conduct school site outreach activities to support enrollment goals; assist with implementing plans of action and activities related to outreach and recruitment of prospective first-time freshman and transfer students to the university. Conducts speaking engagements and workshops; assists with department wide events; provides presentations encompassing information on the CSU system, CSU Northridge, EOP, financial aid, CSU application process, pre-enrollment follows up, tele-counseling, and the master plan of higher education in California. Compiles recruitment data and prepares reports. Performs other duties as assigned.

SSP IB: Under the direct supervision of the Associate Director of Student Outreach, the Outreach Counselor Assistant, will receive training and will conduct school site outreach activities to support enrollment goals; assist with implementing plans of action and activities related to outreach and recruitment of prospective first-time freshman and transfer students to the university. Conducts speaking engagements and workshops; assists with department wide events; provides presentations encompassing information on the CSU system, CSU Northridge, EOP, financial aid, CSU application process, pre-enrollment follows up, tele-counseling, and the master plan of higher education in California. Compiles recruitment data and prepares reports. Performs other duties as assigned.

SSP II: Under the general supervision of the Associate Director of Student Outreach, the Outreach Counselor supports university recruitment and enrollment goals.  Coordinates school site outreach activities within our campus service area; Organizes, assesses, and implements plans of action and activities related to outreach and recruitment of prospective first-time freshman and transfer students to the university.  Attends college fairs, career days, college nights, and community college events.  Provides individual matriculation and follow-up to interested prospective students at designated high schools and community colleges.  Conducts speaking engagements; leads workshops; organizes presents, and coordinates presentations encompassing information on the CSU system, CSU Northridge, EOP, financial aid, application process, testing, pre-enrollment follow-up, tele-counseling, and the master plan of higher education in California. Compiles recruitment data and prepares reports.  Assists with coordinating and implementing department-wide events such as Admitted Matador Day, CSUN Days at the local community colleges, and other events and conferences promoting CSU Northridge. Performs other duties as assigned.

Qualifications

SSP IA: Equivalent to graduation from a four-year college or university in one of the behavioral sciences, public or business administration, or a job-related field. No experience is required.

 SSP IB: Equivalent to graduation from a four-year college or university in one of the behavioral sciences, public or business administration, or a job-related field. Equivalent to one year of experience in professional Student Services work at the entry trainee level. A Master's degree in a job-related field may be substituted for the required experience.

SSP II: Equivalent to graduation from a four-year college or university in a job-related field. Equivalent to two years of professional experience in one of the student services program areas or in a related field. A Master’s degree in a job-related field may be substituted for one year of professional experience. Additional specialized and relevant experience may be substituted for the required education on a yea