Business Analyst I, II or Senior

Every day, Global Payments makes it possible for millions of people to move money between buyers and sellers using our payments solutions for credit, debit, prepaid and merchant services.  Our worldwide team helps over 3 million companies, more than 1,300 financial institutions and over 600 million cardholders grow with confidence and achieve amazing results.  We are driven by our passion for success and we are proud to deliver best-in-class payment technology and software solutions.  Join our dynamic team and make your mark on the payments technology landscape of tomorrow. 

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Summary of This Role

Analyze business requests to be solved with automated systems. Formulate and design automated systems scope and objectives based on both user needs and a good understanding of applicable business systems and industry requirements. Provide expertise in identifying, evaluating and developing systems and procedures that meet user requirements and are within stated sizing estimates. Configure system settings and options; plan and execute business design, assist in integration and acceptance testing, where necessary; and create specifications for system to meet business requirements. Include analysis of business and user needs, documentation of requirements, and translation into proper system requirement specifications.

On a day to day basis you will:

• Work within an agile scrum team to include a ScrumMaster, Product Owner, business analyst, test analysts, application developers and client counterparts to design and deliver new products or capabilities in an iterative, continuous fashion

• Develop detailed user stories, acceptance criteria, screen mock-ups, flow diagrams, etc. outlining the solution to be implemented

• Be accountable for assisting in the gathering and verification of non-functional requirements, review of architectures and designs, adherence to standards, and developing and implementing strategies for validating that the target requirements have been adequately addressed

• Be an active participant in all agile scrum ceremonies  

• Be responsible for maintaining project and system documentation

• Be a strong advocate for the development team’s priorities and challenge and will push back on scope-creep and negotiate timelines with the product owner

You should apply if you:

• Are flexible, responsive, creative, innovative, accepting of change and place value on people and interactions

• Are business oriented, thinking continuously about what can be done to improve the business, and the business processes which drive the business

• Are able to retain enough independence to evaluate potential solutions based on the overall impact to the organization, rather than the influence of the particular business area and its managers

• Are able to challenge the business manager, sponsor, problem owner and users to define the real business problem behind the expressed “needs” to ensure that the solution team is solving the right problem, and not providing the right solution to the wrong problem

• Are willing to step into other roles on the agile scrum team when necessary to help the team meet defined goals

You would be a particularly good fit if you:

• Are able to collaborate openly within a mixed team of developers, analysts and product owners

• Have the ability to analyze a problem, organize thoughts and recommend approaches

• Are a creative thinker, comfortable pushing the boundaries of standard industry practices

• Are a self-starter looking for responsibility and a place you can make an impact

• Like to innovate and make things around you better

• Have testing and/or programming/technical experience

• Are experienced in Agile/Scrum methodology, and the development of associated project artifacts (i.e., user stories, acceptance criteria).

What Part Will You Play?

• Acts as a liaison between client end-users, programmers and test analysts in the analysis, design, configuration, testing and maintenance of systems to ensure optimal operational performance. Develops working relationship with key stakeholders and gains an understanding of the basic nature of the client’s business. Learns to be consultative with client management while assisting with the identification, definition and documentation of business needs/objectives, current operational procedures, problems, input/output requirements, data scope, usage formatting, security requirements and levels of systems access. Maintains communications with end-users for feedback to ensure systems continual