Junior Country HR Business Partner

<p>Groupon is a marketplace where customers discover new experiences and services everyday and local businesses thrive. To date we have worked with over a million merchant partners worldwide, connecting over 16 million customers with deals across various categories. In a world often dominated by e-commerce giants, we stand out as one of the few platforms uniquely committed to helping local businesses succeed on a performance basis.</p> <p>Groupon is on a radical journey to transform our business with relentless pursuit of results. Even with thousands of employees spread across multiple continents, we still maintain a culture that inspires innovation, rewards risk-taking and celebrates success. The impact here can be immediate due to our scale and the speed of our transformation. We're a "best of both worlds" kind of company. We're big enough to have the resources and scale, but small enough that a single person has a surprising amount of autonomy and can make a meaningful impact.</p><p><strong>📍 Valencia, Spain</strong> (occasional travel to Madrid)<br/><strong>🕒 Contract: 1-year maternity cover</strong> (with potential future opportunities at Groupon!)<br/><br/>We’re looking for a <strong>Junior Country HR Business Partner</strong> to join our international HR team and become the <strong>go-to person</strong> for everything people-related in our <strong>Valencia</strong> and <strong>Madrid</strong> offices. This is a unique chance <strong>to step into a role</strong> where you’ll combine <strong>hands-on HR operations </strong>with <strong>true business partnering</strong> - shaping culture, supporting managers, and making sure our employees feel empowered and engaged every day.</p> <h2><strong>What you’ll do</strong></h2> <p><strong>🤝 Business Partnership Development (~30 % of role)</strong></p> <ul> <li><strong>Manager Support:</strong> Provide first-line guidance to team leaders and managers  on basic HR matters and escalate complex issues appropriately</li> <li><strong>Relationship Building:</strong> Create and maintain authentic connections with internal clients across different business units</li> <li><strong>Proactive Support:</strong> Identify emerging HR needs within business units and flag potential issues early</li> <li><strong>Policy Communication</strong>: Confidently represent and explain HR policies and decisions in clear, accessible language</li> </ul> <p><strong>👥 Employee Relations &amp; Communication (~30 % of role)</strong></p> <ul> <li><strong>Conflict Resolution:</strong> Help resolve employee-management conflicts with empathy and fairness under senior guidance</li> <li><strong>Performance Support:</strong> Guide managers through performance review processes and basic performance management</li> <li><strong>Career Development:</strong> Support career development conversations and identify growth opportunities for employees</li> <li><strong>Internal Communication:</strong> Ensure clear communication flow between HR, employees, WOCO and management teams</li> </ul> <p><strong>📝 HR Administration &amp; Operations (~40% of role)</strong></p> <ul> <li><strong>Documentation:</strong> Prepare employment contracts, amendments and termination documents</li> <li><strong>Record Management:</strong> Maintain accurate personnel files and HR system data</li> <li><strong>Leave Management:</strong> Process vacation requests, sick leave, parental leave, and other absences</li> <li><strong>Benefits Support:</strong> Assist employees with benefit enrollments and answer routine questions</li> <li><strong>Reporting:</strong> Create basic HR reports and metrics for management review</li> </ul> <p><strong>🌐 Collaboration Framework</strong></p> <ul> <li>You’ll work closely with the <strong>Country HRBP</strong> - acting as their right hand on day-to-day matters while learning through mentorship, case reviews and project shadowing on key initiatives like organizational design and change management. </li> </ul> <h2><strong>🙌 About you</strong></h2> <ul> <li>You have <strong>3–5 years of experience</strong> in HR Operations, People Administration or Shared Services.</li> <li>You come from a <strong>strong HR Generalist or People Ops background</strong> and are ready to grow into a more business-partnering role.</li> <li>You’re <strong>business-minded</strong>, innovative in solving problems, structured and attentive to people’s needs.</li> <li>You’re not afraid to <strong>roll up your sleeves</strong> and handle both operational tasks and more strategic challenges.</li> <li>You know <strong>Spanish employment law and GDPR, </strong>any <strong>Works Council (WOCO)</strong> experience is a strong plus.</li> <li>You’re a <strong>self-starter</strong> - able to work independently, while staying collaborative and team-oriented.</li> <li>You care deeply about <strong>employee engagement, customer orientation and organizational success</strong>.</li> <li>You’re an <strong>excellent communicator</strong> with st