Operations Director, Full Time, Days

Located in Kailua, Adventist Health Castle has been one of the area's leading healthcare providers since 1963. We are comprised of a 160-bed hospital, eight medical offices, home care services, urgent cares and a vast scope of services located throughout O'ahu. In 2017, Adventist Health Castle was recognized with the Malcolm Baldrige National Quality Award, the nation's highest presidential honor for performance excellence. O'ahu is known for its ideal climate, diverse culture and picturesque landscape. The allure of Castle's laid-back lifestyle is complimented by its close-knit and proud community.

Job Summary:

Directs and oversees outpatient operations to ensure provision of high quality, cost-effective medical services. Develops strategic goals and directs overall clinical quality, service, administrative and fiscal aspects of the department. Provides leadership and oversight of the performance of clinic process and outcomes. Oversees identification and problem resolution of technical, operational and organizational issues. Creates system goals and provides results to senior leadership.

Job Requirements:

Education and Work Experience:

• Bachelor’s Degree in business administration, healthcare or healthcare administration or equivalent combination of education/related experience: Required
• Master's Degree in business administration, management, health care management, or related field: Preferred
• Seven years' experience in multi-clinic operations: Preferred
• Five years' leadership experience: Preferred

Essential Functions:

• Works with finance and operational leadership team to provide direction for actions to control targeted costs for clinic services. Conducts regular meetings with leaders to address issues, concerns, and to communicate mission of organization. Directs, organizes and plans the operation of assigned work efforts to implement improved processes and actives that support desired fiscal and clinical outcomes.
• Strategizes with the leadership regarding program expansion, service line growth and new cross venue care models.
• Focuses on quality improvement, utilization and reducing medical costs while incorporating the skills and expertise of provider partners.
• Provides leadership to staff, giving direction and guidance to leaders and staff as appropriate. Plans, budgets, organizes and manages the department to accomplish operational and strategic objectives.
• Analyzes and interprets complex data sets and reports, i.e., variance analysis, financial/quality, population specific reports and develops data driven action plans.
• Performs other job-related duties as assigned.

Organizational Requirements:

Adventist Health is committed to the safety and wellbeing of our associates and patients. Therefore, we require that all associates receive all required vaccinations as a condition of employment and annually thereafter, where applicable. Medical and religious exemptions may apply.

Adventist Health participates in E-Verify. Visit https://adventisthealth.org/careers/everify/ for more information about E-Verify. By choosing to apply, you acknowledge that you have accessed and read the E-Verify Participation and Right to Work notices and understand the contents therein.

Located in Kailua, Adventist Health Castle has been one of the area's leading healthcare providers since 1963. We are comprised of a 160-bed hospital, eight medical offices, home care services, urgent cares and a vast scope of services located throughout O'ahu. In 2017, Adventist Health Castle was recognized with the Malcolm Baldrige National Quality Award, the nation's highest presidential honor for performance excellence. O'ahu is known for its ideal climate, diverse culture and picturesque landscape. The allure of Castle's laid-back lifestyle is complimented by its close-knit and proud community.