Virtual Care Senior Analyst Lead

 

The Hospital:

The Royal Children’s Hospital’s (RCH) Vision is “A world where all kids thrive”.

RCH is a cornerstone member of the Melbourne Children’s Campus, partnering with Murdoch Children’s Research Institute, The University of Melbourne Department of Paediatrics and The Royal Children’s Hospital Foundation.

RCH has cared for the children and young people of Victoria for more than 150 years since it was founded in 1870. A full range of paediatrics and adolescent health services are provided plus tertiary and quaternary care for the most critically ill and medically complex patients in Victoria, Tasmania, southern NSW and other states around Australia and overseas. The Hospital has more than 6,000 staff, a budget of $850M, 12 wards and 350 beds. Annually, the RCH has 300,000+ Specialist Clinic appointments, 90,000+ Emergency Department presentations and 20,000 elective surgeries.

The RCH is committed to the Child Safe Standards. 

RCH enjoys high employee engagement and is committed to staff safety and a positive culture through enactment of our Compact.

For further Information on RCH is available here.

 

Virtual Care Senior Analyst Lead

• Fixed-Term, Full-Time (18 months, grant-funded)
• Work for Australia's leading Children's Hospital
• Shape the technical architecture of a landmark paediatric virtual care program
• Excellent employee benefits including salary packaging
• Flexible work options available

 

About the Role:

This is a Fixed-Term Full-Time position at 80 hours per fortnight within the Allied and Digital Health Division, funded by the RCH Foundation for 18 months (July 2026 – September 2027).

The Royal Children's Hospital (RCH) is building the foundation for the RCH Virtual Care Hub — a $1.38 million RCH Foundation-funded program to transform how we deliver specialised paediatric care to children and families across Victoria and beyond. As Virtual Care Senior Analyst Lead, you will be the cornerstone technical role within this program, leading the design, architecture and configuration of virtual care platforms that will change how children and families access world-class care.

You will set the technical direction for the RCH Patient Portal's virtual care capabilities — including telehealth workflows, GP e-consult functionality, remote monitoring integrations and wearable device connections — while mentoring a team of AO7 analysts and shaping the blueprint for Stage 2 of the Virtual Care Hub.

 

Classification for this position will range from AO81–AO85, Grade 8 Year 1 to Year 5 (1.0 FTE base salary $155,000–$165,000 per annum, plus superannuation).

What you'll achieve:

• Lead the technical architecture, build and configuration of virtual care capabilities within the RCH Patient Portal — including virtual specialist clinic appointments, GP e-consult workflows, remote symptom monitoring modules and patient-facing digital tools
• Architect integrations between the Patient Portal, Epic EMR, wearable device platforms and other virtual care technologies, ensuring data flows are reliable, secure and clinically meaningful
• Set and maintain technical standards, build conventions and documentation practices for all virtual care platform configurations
• Lead technical scoping and feasibility assessments for new virtual care models, translating clinical requirements into well-defined system specifications
• Provide technical mentoring and quality oversight to AO7 Virtual Care Analysts, building capability across the team
• Represent the virtual care technical function in governance forums and Digital Health committees
• Contribute to the Stage 2 Virtual Care Hub blueprint — including technical architecture options, capability gap analysis and operating model inputs
• Oversee data quality and platform governance, ensuring KPIs (Patient Portal adoption, e-consult volumes, DNA rates) are measurable and reported for grant acquittal

 

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