General Manager

Description

Benefits of Working at Nisqually Red Wind Casino Include:

• FREE Medical/Dental/Vision (Spouse and dependent coverage is also available at low rates and reasonable deductibles)
• FREE Short-Term Disability, Life and Accident Insurance
• FREE Meals
• FREE gaming license renewals
• 3X Life Insurance Coverage Up To $500,000
• Relocation Fees Negotiable
• Paid Time Off & Floating Holidays
• 401(K) Retirement Program
• Tuition Reimbursement
• Health & Wellbeing Reimbursement
• Team Member Assistance Program (The Team Member Assistance Program (EAP) provides our team members and their eligible dependents with confidential access to short-term, professional counseling and legal services at no additional cost.)
• Flex spending and Dependent care spending
• Team Member dining and gift shop discounts

POSITION OBJECTIVE: Effective leadership and strategic direction of the casino to ensure operation excellence, regulatory compliance, and sustained profitability. Responsible for identifying, developing, and executing new revenue opportunities and strategic initiatives to strengthen and diversify the casino’s economic impact. Fostering a high-performing, guest-focused culture that aligns with organizational values and long-term goals. 

Our Mission: To enhance continued economic viability and quality of life for the Nisqually Indian Tribe, our Team Members, and the neighboring communities

Our Vision: Creating Incredible Experiences

Our Core Values: Integrity, Communication, Accountability, Respect, Teamwork

JOB SUMMARY:

The General Manager (GM) of the casino property, having final authority over and responsibility for the supervision of the operation and budgeting, gaming regulatory compliance, personnel, and all operating departments. The GM’s responsible for the overall leadership, strategic direction, and day-to-day operations of the casino to ensure compliance, efficiency, and profitability. This includes oversight of all departments, fiscal management, team member performance, our Service First initiative, guest service excellence, and adherence to Tribal, Federal, and State gaming regulations. Additional responsibilities may be assigned by the Medicine Creek Enterprise Corporation Board of Directors in alignment with business needs and in mutual agreement with the GM, as necessary to support the strategic goals of the gaming enterprise. The General Manager (GM) performs all assigned duties in a professional manner and with a focus on promoting the business interests of the casino.

Requirements

QUALIFICATIONS

Required Skills and Knowledge:

• High School diploma or GED, and Gaming Management Certification from an accredited higher education institution, and:
• Bachelor’s degree in business administration or management; alternatively, a minimum of 10-years of progressively responsible experience in a senior leadership role within a casino or gaming enterprise, such as General Manager, or Assistant General Manager. 
• 10 years progressively responsible, combined gaming management at the executive level demonstrating well-rounded knowledge of all aspects of casino operations, including non-gaming components.
• Experience must demonstrate in-depth knowledge of casino operations, budgeting, regulatory compliance, and strategic planning. 
• Experience in general management capacity of a gaming facility in a Class II/III casino industry.
• Knowledge of casino accounting and finance.
• Training in and sensitivity to personnel issues: pay structures, hiring and discipline, development and delegation, handling internal problems.
• Skilled in Marketing and public relations strategies.
• Experience in Slots, Player Tracking, Sportsbook, and Accounting gaming systems.
• Ability to safeguard confidential information.
• Pass NRWC pre-employment testing.
• Ability to work all shifts including evenings, weekends and holidays.

Preferred kills and Knowledge:

• 15 Years experience in executive management of Class II/III Indian gaming.
• Experience managing a successful expansion of a gaming operation including amenities and non-gaming venues.

Physical Requirements:

• Ability to stand or sit for extended lengths of time.
• Manual and finger dexterity for operation of personal computer and routine paperwork.
• Ability to tolerate a smoke-filled environment.

ESSENTIAL FUNCTIONS OF THE JOB:

• Expertise in a variety of management disciplines such as gaming marketing, operations, finance, and human resour