Compliance Operations Associate - São Paulo (Hybrid)

<div class="content-intro"><p><strong>Clara is the leading platform in Latin America for companies to execute and manage every payment operation.</strong> More than 50,000 leading and fast-growing businesses run on our corporate cards, bill pay, financing and B2B payments, and in 2025 the Financial Times named Clara the region’s fastest-growing company. We’re passionate about helping every company we work with become more effective—and, through that, raising the region’s competitiveness. We’re ~400 people, backed by Notable Capital, Coatue, Kaszek, monashees, DST Global, ICONIQ, General Catalyst and Goldman Sachs, among others.</p></div><h3 data-path-to-node="1">What you'll do</h3> <p>We are looking for a hands-on Compliance Operations Associate based in Brazil to join the Legal &amp; Compliance team and report directly to the Head of Legal &amp; Compliance. The role will support customer onboarding, ongoing reviews and the operational AML/CFT agenda across Brazil, Mexico and Colombia.</p> <p>You will manage high-volume casework with sound judgment, clear evidence and reliable execution, while helping us improve controls, workflows and automation.</p> <ul> <li>Review onboarding, remediation and reassessment cases for customers in Brazil, Mexico and Colombia.</li> <li>Analyze corporate documents, ownership structures, Ultimate Beneficial Owners (UBOs), business models, expected activity and the consistency of customer information.</li> <li>Perform KYC/KYB and enhanced due diligence, including PEP, sanctions and adverse-media screening, and document the rationale for each conclusion.</li> <li>Execute ongoing transaction monitoring and review AML/CFT alerts from initial assessment through documented closure or escalation.</li> <li>Investigate unusual or potentially suspicious activity, request additional information, conduct enhanced reviews and escalate cases in line with internal governance.</li> <li>Support the full range of operational AML/CFT activities assigned to Compliance, including periodic and event-driven reviews, customer-risk classification, control execution, remediation and the preparation of&nbsp;internal or regulatory reporting inputs.</li> <li>Apply the KYC Manual, AML/CFT policies, risk criteria, checklists, SLAs and escalation rules consistently across cases.</li> <li>Maintain complete, accurate and auditable records of evidence, pending items, decisions, approvals and follow-up actions.</li> <li>Manage the Compliance pipeline by risk, priority and SLA, providing visibility into volumes, aging, backlogs and material exceptions.</li> <li>Escalate higher-risk cases, exceptions and matters requiring a risk decision to the appropriate Compliance leadership or governance forum.</li> <li>Work closel