Field Service Technician

Job Description

ATS Scientific Products company is searching for a Field Service Engineer to join the team!

 

Responsibilities include the service, maintenance, repair, testing and calibration of complex equipment with minimum supervision.  This job requires extensive travel to customers’ locations. Experience in refrigeration, compressors and systems; as well as the ability to read and interpret blueprints, electrical, pneumatic, and hydraulic schematics and experience with troubleshooting and repair of freeze-dryers is a plus.

 

ESSENTIAL DUTIES AND RESPONSIBILITIES include but are not limited to the following, other duties may be assigned:

• Perform mid-level to advanced customer support activities including equipment installation, equipment and/or product troubleshooting and repair, equipment maintenance, and assist with equipment testing, start-up, and validation activities as needed
• Responsible for supervising and/or executing field installation and testing of equipment
• Responsible for customer technical support (product/equipment troubleshooting) including support via phone, online, or in the field.
• Act as single point of contact for customer, soliciting internal technical support as needed, managing sub-contractors as needed
• Maintain broad equipment, process, and manufacturing knowledge critical to supporting equipment
• Works independently with minimal technical supervision
• Autonomous troubleshooting of various models of SP Scientific Equipment.

QUALIFICATIONS

To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required.

• Able to independently coordinate/perform the installation of complex, structural capital equipment
• Able to assemble complex, often large, mechanical assemblies
• Independent troubleshooting of complex mechanical and refrigeration systems
• Able to perform manufacturing processes such as brazing, welding, etc
• Independently able to decipher electrical, mechanical, and process flow schematics 

 

EDUCATION and/or EXPERIENCE

• AAS in electrical, mechanical, or mechanic disciplines or equivalent work experience
• Refrigeration (EPA Universal Card)
• Basic understanding of PLC Controls including ladder logic.
• Familiarity and use of test equipment.
• Familiarity and use of hand tools.
• Plumbing, including piping and brazing.
• Electrical/Electronic knowledge.
• Understanding of technical instructions, schematics, blueprints and specifications.
• Mechanical Skills
• Computer Skills
• Degree or Certificate from approved two year college or technical school in related field, five years related experience, or equivalent education and experience.

 

Why Scientific Products?  The three parallelograms in our logo reflect our core company values: People, Process, and Performance.  As part of ATS, Scientific Products leverages the ATS Business Model (ABM) to train, develop, engage, empower, and energize our people to make impactful changes in the organization.  Our relentless focus on people is what continues to set us apart as a great place to build a career.

• We provide a wide range of innovative and high-quality scientific products that improve people’s lives
• We offer a robust health and welfare benefits package that includes Life, Health, Dental, Vision
• We offer 401(K) including company match, Paid Time Off annually + Paid Holidays
• You will enjoy career Advancement Opportunities and Tuition Assistance to help you achieve your goals and continue your career growth

 

EEO and Affirmative Action Statement:
SP is an Equal Opportunity Employer, dedicated to a policy of non-discrimination in emplo