Position Overview

At PNC, our people are our greatest differentiator and competitive advantage in the markets we serve. We are all united in delivering the best experience for our customers. We work together each day to foster an inclusive workplace culture where all of our employees feel respected, valued and have an opportunity to contribute to the company’s success. As a Business Analysis Senior within PNC's Systems Administration - Midland organization, you will be based in office within the PNC Midland footprint of Kansas City, Dallas, or Birmingham.

As a Business Analysis Senior within PNC's Systems Administration group you will develop and support custom solutions for our clients and business partners within our Enterprise! Loan Management System. The successful candidate will work closely with our user community to understand their unique business needs and create solutions that enhance the user experience.

Job Responsibilities:

- Use SQL to develop custom reports, stored procedures, and data scripts
- Triage issues to determine root cause and deliver solutions
- Create data extracts including correspondence and IRS extracts

Preferences and Skills:

- Experience with the Enterprise! Loan Management System database structure preferred
- Experience creating SQL scripts and stored procedures
- Experience with SQL Server Reporting Services (SSRS) preferred
- In lieu of SQL experience, a successful candidate may possess experience
with other programming languages
- Able to prioritize and adapt to the changing needs of our customers

Job Description

• Directs in the research, discovery, collection and interpretation of business requirements, and participates in the development and review of processes and procedures, workflow analytics, and reporting.
• Provides consultation to clients on business designs, problem solving and business analysis to support project management. Develops and maintains of all applicable policy and procedure documentation.
• Independently obtains and identifies the business requirements needed to carry out and improve applicable business processes. Provides expertise and problem-solving for clients and technology teams throughout the business analysis process.
• Translates business needs, processes and/or procedures by partnering with applicable experts and business stakeholders to determine and articulate needs. May communicate with stakeholders and technology teams on moderately complex business requirements, provides gap analysis and facilitates future business process modeling for clients.

PNC Employees take pride in our reputation and to continue building upon that we expect our employees to be:

• Customer Focused - Knowledgeable of the values and practices that align customer needs and satisfaction as primary considerations in all business decisions and able to leverage that information in creating customized customer solutions.
• Managing Risk - Assessing and effectively managing all of the risks associated with their business objectives and activities to ensure they adhere to and support PNC's Enterprise Risk Management Framework.

Qualifications

Successful candidates must demonstrate appropriate knowledge, skills, and abilities for a role. Listed below are skills, competencies, work experience, education, and required certifications/licensures