JOB TITLE: BUSINESS DEVELOPMENT MANAGER                  DEPARTMENT: WORKFORCE AND SHORT-TERM TRAINING

SALARY RANGE: $55,000-$65,000                                      FLSA: EXEMPT

 

IMMEDIATE SUPERVISOR: Executive Director of Plaster Manufacturing Center

SCHEDULE DETAILS: Full-time/12-month position/PEERS

 

Position Summary

The Business Development Manager plays a frontline role in delivering training solutions to meet real-time workforce needs. This position works directly with employers to understand their training challenges and develops responsive programs to upskill workers quickly and effectively. The manager is hands-on in coordinating instructors, managing logistics, and ensuring high-quality training delivery that meets the expectations of business and industry partners.

 

Essential Job Duties

• Serve as the point of contact for local employers seeking workforce training solutions.
• Coordinate and deliver customized training programs at employer sites or college facilities.
• Meet directly with companies to assess training needs and match them with appropriate instructional solutions.
• Develop training outlines and scopes of work in response to employer requests.
• Schedule classes, secure instructors, and coordinate space, equipment, and materials for training sessions.
• Work closely with instructors to ensure delivery of high-quality, hands-on training that aligns with employer expectations.
• Assist companies in Missouri One Start program compliance, working with program administrator to apply, track, and effectively utilize funding.
• Track participation, gather feedback, and follow up with employers to ensure satisfaction and identify future needs.
• Regularly visit job sites, shop floors, and training locations to support active programs and troubleshoot issues.
• Develop pricing and proposals for customized training contracts.
• Maintain records, reports, and documentation related to training delivery and performance.
• Build relationships with industry partners, chambers of commerce, and workforce agencies to promote training offerings.
• Support recruiting efforts for new instructors and subject matter experts.
• Stay current on workforce trends and skills gaps by engaging with industry professionals and reviewing job market data.
• Represent the college at local workforce events and business roundtables to stay connected with community needs.
• Exhibit exemplary attendance and punctuality.
• Comply with college policies and procedures.
• Perform other duties as assigned, including attending college functions, serving on committees, and attending community events, when necessary.

Required Knowledge, Skills & Abilities

• Associate’s degree from a regionally accredited institution of higher learning.
• Demonstrated public speaking skills.
• Ability to manage multiple priorities.
• Ability to work well with others.
• Strong oral and written communication skills.
• Ability to use information technology for professional productivity (such as Microsoft Office Suite and CRM software).

Preferred Knowledge Skills & Abilities

• Bachelor’s degree from a regionally accredited institution of higher learning.
• Three years of related experience with progressive sales management.
• Knowledge of Department of Education and HLC accreditation standards and requirements.
• Demonstrated experience with Salesforce CRM software.
• Experience with Colleague.
• Experience working within a collegiate setting.

 

Working at Ozarks Technical Community College Provides Great Benefits

• Medical insurance coverage for employees through the CoxHealth network at no cost to employees.
• Dental, LTD and group life insurance coverage for employees at no cost to employees.
• Access to the on-site OTC Health and Wellness Clinic at no cost for employees and their dependents.
• Use of the OTC fitness center at no cost to employees.
• Twelve (12) tuition free college credit hours per fall and/or spring semester and six (6) college credit hours per summer term for employees and/or their dependents.
• College matches the employee PSRS/PEERS retirement at 14.5% or 6.86%

 

 

PHYSICAL DEMANDS AND WORKING ENVIRONMENT: (The conditions herein are representative of those that must be met by an employee to successfully perform the essential functions of this job.)

Environment: Work