Global Strategic Account Director (Full-time/Part-time) (all genders)

 

Work Your Magic with us!  

 

Ready to explore, break barriers, and discover more? We know you’ve got big plans – so do we! Our colleagues across the globe love innovating with science and technology to enrich people’s lives with our solutions in Healthcare, Life Science, and Electronics. Together, we dream big and are passionate about caring for our rich mix of people, customers, patients, and planet. That's why we are always looking for curious minds that see themselves imagining the unimaginable with us.  

 

Your Role: You will be responsible for assigned Pharma Global Strategic Accounts (GSA) globally through the implementation of globally defined account strategies that deliver sales growth, profitability & service. You will work within a matrix environment to ensure collaborative interactions with regional sales & service organizations that drive top and bottom-line sales growth and ensure that global strategic customers receive the highest levels of quality and service. This role can be based anywhere in Westeurope.
 

Your key tasks & responsibilities are:

• Directly responsibility for SLS sales throughout Global Strategic Accounts
• Negotiating, renewing, and implementing global contracts at assigned accounts
• Formulating & implementing global account plans that deliver on strategies to maximize sales growth, profitability and service through customer-centric solutions differentiating Merck from competitors
• Managing & developing strategic global relationships across procurement, technical, scientific and commercial contacts by building collaborative relationships and increasing the number of high-level, strategic contacts at assigned accounts
• Ensuring effective communication with key stakeholders and ensuring that all are up-to-date with account strategy, key developments and performance.
• Support the coordination of internal resource through regional/local service organizations to meet customer service expectations.
• Lead and support global & regional Process Improvement initiatives.
• Work with counterparts within the team, with customers, and across the Merck organization to identify, implement, and drive customer centric solutions that position Merck as a critical long-term partner to these accounts.
• Coordinate with Account Management groups and their support structures to share and appropriate best practices, challenge approaches, and ensure all programs are best in class.
• Responsible to network widely across the Merck organizations, to ensure capability knowledge and coordination

Qualifications:
 

• Requires a Scientific or Business diploma /degree. PhD, MS or MBA is desirable
• Work Experience: Requires a minimum of 5 years (international) sales experience and/or procurement, business development, senior negotiator, preferably in an international company.
• Strong leadership skills, necessary to utilize with customers and within the matrix organization
• Knowledge of the Pharma businesses, including strategy, processes, customer requirements and organizational resources
• Experience working in a customer centric organization, delivering custom solutions