Associate Manager, Event Operations

Company Description

Informa is one of the world’s leading knowledge providers. We create and deliver highly specialized information through publishing, events, training, market intelligence, and expertise, providing valuable knowledge to individuals, businesses and organizations worldwide.

Informa Markets creates platforms for industries to trade, innovate and grow. We provide customers and partners around the globe with opportunities to engage, experience, and do business through face-to-face exhibitions, specialist digital content, and actionable data solutions. As the world’s leading exhibitions organizer, with over 500 international events, we bring a diverse range of specialist markets to life, unlocking opportunities and helping them to thrive 365 days of the year.

Job Description

What You’ll Get To Do As An Associate Operations Manager   

• Be an integral part of a team working to plan and execute a major, industry-leading event. 
• Communicate with exhibitors and sponsors for assigned events, ensuring that communication is timely, clear, and consistent with show guidelines.  
• Work with vendors, contractors, and specialty service providers to develop timelines and create/review/ modify orders for services.  
• Be the “owner” of specific processes related to the operations management of an event, including (but not limited to): sponsorship fulfillment, Exhibitor Appointed Contractor (EAC) management, international exhibitor insurance management, signage planning and creation, Exhibitor Service Manual (ESM) management, and conference operations.  
• Become an expert on Informa’s sustainability, health & safety, and other initiatives and be a driving force to bring them to life at our events.  
• Deliver memorable and valuable experiences while working within a specified budget. 
• Oversee the onsite execution of assigned areas on events; serve as an area-lead on show site to manage operational logistics.  

Qualifications

What We Expect You’ve Already Done 

• Four-year degree or related work experience.
• 2-5 years of experience in trade show, conference and/or event experience required.
• Demonstrated strong interpersonal, time management and organization skills with experience in overlapping deadlines and managing complex projects or events.
• Proficient in Microsoft Office Suite with emphasis on Excel.
• Prior experience working within and managing a budget.  
• Experience and excellence in a customer-focused role; outstanding written and verbal communication skills.  
• Prior experience working within and managing a budget.  
• Proven track record of excellent time-management, prioritization, and organizational skills.  

What Makes You Stand Out? 

(These are not requirements but show us how you shine!)

• High emotional IQ with an ability to stay calm under pressure.
• Demonstrated ability to work within a team environment.
• Experience with both in-person and digital or hybrid events.
• Positive attitude, flexibility, and adaptability.
• Knowledge / proficiency in Adobe creative programs (InDesign, Photoshop, etc.).
• Prior experience with Map Your Show, a2z, EXPOCAD or similar platform.
• Prior experience in sponsorship fulfillment

Additional Information

We offer:

• Competitive Compensation Package
• Access to LinkedIn Learning and other development/training opportunities
• Health and Wellness Benefits (medical, dental, eye)
• 401K and Matching
• Employee Stock Purchase Program
• Generous PTO policy
• Work-life balance
• Additional discounts through various partnerships

The pay range for this position is $55,000 - $60,000, depending on experience. 

We know that sometimes the 'perfect candidate' doesn't exist, and that people can be put off applying for a job if they don't fit all the requirements. If you're excited about working for us and have most of the skills or experience we're looking for, please go ahead and apply. You could be just what we need! We believe strongly in the value of diversity and creating supportive, inclusive environments where our colleagues can succeed. As such, Informa is proud to be an Equal Opportunity Employer. We do not discriminate on the basis of race, color, ancestry, national origin, religion, or religious creed, mental or physical disability, medical condition, genetic information, sex (including pregnancy, childbirth, and related medical conditions), sexual orientation, gender identity, gender expression, age, marital status, military or veteran status, citizenship, or other protected characteristics under federal, state or local law.