Administrative Director, Nursing - Cookeville

Discover Vanderbilt University Medical Center:  Located in Nashville, Tennessee, and operating at a global crossroads of teaching, discovery, and patient care, VUMC is a community of diverse individuals who come to work each day with the simple aim of changing the world. It is a place where your expertise will be valued, your knowledge expanded, and your abilities challenged. Vanderbilt Health recognizes that diversity is essential for excellence and innovation. We are committed to an inclusive environment where everyone has the chance to thrive and where your diversity of culture, thinking, learning, and leading is sought and celebrated. It is a place where employees know they are part of something that is bigger than themselves, take exceptional pride in their work and never settle for what was good enough yesterday. Vanderbilt’s mission is to advance health and wellness through preeminent programs in patient care, education, and research.

Organization:

Cancer PCC 20

Job Summary:

Create a patient-focused, high-performance, high-commitment work team which supports the mission, vision and credo of the Vanderbilt Clinical Enterprise. Maintain the established goals of the Patient Care Center and the Clinical Enterprise. Collaborate with other members of Patient Care Center Leadership team to meet established goals of Patient Care Center and Clinical Enterprise.

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KEY RESPONSIBILITIES
• Develop goals and objectives for the department based on interpretation of institutional policy and goals
• Establish and articulate a philosophy of nursing consistent with the educational, research, and patient care missions of the University's Medical Center.
• Review, establish, and revise policies, procedures, and standards related to all aspects of nursing practice. Interpret policies and objectives to nursing staff, patient, and community groups.
• Together with senior medical and administrative staff, participate in the establishment of the mission, strategic plan, budgets, resource allocation, operational plans, and policies for the Hospital and Vanderbilt Clinic.
• Ensure the most effective operations of the department through program development, process improvement and coordination/integration of processes with other departments.
• Responsible to the Chief Nursing Officer for the integration of nursing practice across the Clinical Enterprise.
• Assure successful implementation of clinical programs through systems and process design by integrating the design of the clinical programs with the needs of the community and other target populations.
• Develop budget, policies, and strategies that optimize the outcomes of clinical programs by improving efficiency and effectiveness in care delivery process.
• Assure external healthcare trends/demands are assessed. Create programs to meet the future market requirements.
• Monitor and review departmental performance of productivity targets.
• Implement changes for improvement that focus on financial performance, quality, and customer satisfaction.
• Analyze work processes to optimize productivity
• Attend and collaboratively participate in the Patient Care Management Council.
• Standardize services, processes, resources, and practices where appropriate to improve efficiency maximizing continuity of patient care while maintaining professional standards within disciplines and across Patient Care Centers.
• Collaborate on key strategic decisions with other Patient Care Centers.
• Define and achieve financial targets for the Patient Care Center in support of business goals of the Clinical Enterprise
• Negotiate capital and operating budget requests with the Patient Care Management Council.
• Utilize Clinical Enterprise resources to achieve efficiency and consistency in the application of key initiatives and marketing plans.
• Negotiate service levels and service changes with the Support Service Departments.
• Review variance to budget and prior period actual data and implement changes for improvement that focus on financial performance, quality, and customer satisfaction.
• Create and exceed service standards utilizing key service dimension and from knowledge of patient/customer expectations and best practice
• Participate in establishing service standards for the department
• Ensure that the service standards established for the department are met or exceeded
• Utilize customer satisfaction, best practices and market information to improve customer service and satisfaction
• Monitor performance against service stands
• Use patient/customer satisfaction data to improve systems, processes and outcomes
• Participate in process to determine if service standards are compatible with financial targets
• Create an organizational culture (both within and across departments) that provides