Patient Relations Coordinator

This is a safety sensitive position

Wage Scale: $19.48-$27.68

Your experience matters

At Trios Health, we are driven by a profound commitment to prioritize your well-being so you can provide exceptional care to others. Here, you’re not just valued as an employee, but as a person. As a Patient Relations Coordinator joining our team, you’re embracing a vital mission dedicated to making communities healthier. Join us on this meaningful journey where your skills, compassion, and dedication will make a remarkable difference in the lives of those we serve.

Essential Functions

• Greets the patients and maintains direct eye contract for excellent customer service.
• Answer the telephone and effectively assist all customers/patients.
• Gathers demographic information and enters/updates in computer system.
• Notifies clinical staff of patients delays and cancellations
• Oversee cash payment and accurately applies payment to patient accounts
  Balances cash at end of day for deposit.
• Prepares and maintains accurate medical records.
• Proficiently works with computer systems to communicate and maintain patient health records.
  Registers patients
• Conducts intake activities with respect for patient's privacy and rights.
• Reacts in positive helpful manner to questions or inquiries.
• Interacts with waiting patients to keep them apprised of delays

Qualifications and requirements

• High School Diploma or Equivalent 
• Associate's degree- Preferred  

About our Health System
Trios is a 111-bed hospital located in Kennewick, WA, and is part of Lifepoint Health, a diversified healthcare delivery network committed to making communities healthier® with acute care, rehabilitation, and behavioral health facilities from coast to coast. From your first day to your next career milestone—your experience matters.

EEOC Statement

“Trios is an Equal Opportunity Employer. Trios is committed to Equal Employment Opportunity for all applicants and employees and complies with all applicable laws prohibiting discrimination and harassment in employment.”