Project Manager

Description

Hi, we’re Actabl.

Are you excited about a career in SaaS that has a direct effect on the hospitality industry? This might be the perfect opportunity for you! Our mission is to empower the people that power hospitality. We’re on a journey to provide better solutions for hotel companies as the world around us evolves and changes related to using technology, finding labor, and maximizing profits. We give hoteliers actionable insights to know what to do, the tools to do it, and the visibility to know it worked. We bring together powerful hospitality tech solutions to maximize profits for more than 10,000 properties in hospitality markets around the world.

Our Valued Behaviors

• Start with People: We are in the hospitality business and hospitality starts with people. This impacts both our being and our doing.
  • Being: We are responsible for building relationships, earning trust, and having fun. These things are fundamental to hospitality.
  • Doing: We will succeed if we start with great people working as one team. Empower others, speak the truth with care, and go together.
• Demand Integrity: Be trustworthy, be ethical, and be consistent whether someone is watching or not. Demand integrity of yourself and others to build the fabric of a high-integrity organization.
• Delight the Customer: We aim to delight our customers in the same way our customers aim to delight their guests. The question is not if completed a process or hit a metric, the question is whether or not the customer is delighted.
• Champion Innovation: We compete in the game of change and win through innovation. Think big and then think bigger when it comes to the innovation required to tackle the problems our customers face daily. 
• Make it Happen: We show up prepared, care about the details, and follow through. Don't get distracted. Don't stop at blockers. Don't make excuses. Find a way and drive until it is done.

Your Role - Come Join Our Team!

In this role you will: 

As a Project Manager on the Onboarding Team, you will oversee the planning, execution, and delivery of our Actabl brands, ensuring projects are completed on time and within scope. This role involves coordinating projects with a defined scope, start, and completion point, while managing project team activities and communication. You will work with cross-functional teams, manage project risks, and maintain strong relationships with stakeholders by organizing meetings and tracking tasks and schedules. This position requires a blend of project management and coordination, strategic thinking, and communication skills to drive continuous improvement and achieve project success. Additionally, you will organize contracts, files, and reports.

Typical Functions:

Project Planning and Execution:

• Assist in the creation and maintenance of project schedules using our project management software, ensuring accurate and timely updates. 
• Coordinating with various departments to gather necessary information, setting realistic timelines, and adjusting schedules as needed to accommodate changes.
• Provide comprehensive support to the implementation team, ensuring that all tasks are completed efficiently and within the designated timelines. 
• Monitor progress, offer guidance, and resolve any issues that may arise during the implementation phase.

Customer Focus:

• Lead project meetings, meticulously document outcomes, and communicate results to stakeholders to ensure alignment and transparency. 
• Prepare agendas, facilitate discussions, capture key decisions, and distribute minutes promptly using the onboarding tool. 
• Assist in ensuring that the project scope, as defined in the contract, is strictly adhered to throughout the project lifecycle. 
• Perform regular reviews of project deliverables, managing scope changes, and ensuring that all contractual obligations are met.

Communication and Collaboration:

• Evaluate each project comprehensively to anticipate potential issues and strategically position it within the implementation queue. 
• Conduct thorough assessments, identify dependencies, and prioritize projects based on strategic importance and resource availability.
• Foster strong relationships with team members, customers, and other stakeholders to ensure effective collaboration and communication. 
• Conduct regular check-ins, maintain open communication channels, and promote a collaborative environment where feedback is encouraged and valued.