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Seasonal HR Assistant - People Connect Team

Fanatics
Jacksonville, United Statesfull_timeVerifiedPosted 26 Jul 2024

About the role

Role & Responsibilities

This role will serve as a first level resource and support to the broader Commerce People organization and to assist employees and managers in day-to-day HR needs.  This role may handle a variety of issues including, but not limited to: new hire onboarding, I9s, background checks, terminations, exit interviews, status changes, data entry updates, visas, basic benefits inquiries, HR process and SLA documentation, and other routine HR inquiries. 

  • Initiate and monitor new employee onboarding from offer through day one
  • Ability to communicate effectively with all levels of employees and new hires
  • Initiate and ensure I9 compliance of new hires
  • Maintain knowledge of organizational and departmental policies and procedures
  • Ensure data accuracy and maintain high level of data integrity in HR systems
  • Responsible for handling employee related administrative, data entry, reporting and reconciliation tasks as appropriate
  • Troubleshoot and resolve basic level HR issues ensuring a timely response and follow up to the employee
  • Train and educate employees and managers on HR self-service options and capabilities
  • Continuously pursue process and system efficiencies; operate with high levels of confidentiality and integrity 
  • Ability to flex work hours to accommodate business needs during high volume times

 

Requirements

  • An ability to work independently; comfortable dealing with ambiguity and changing environment
  • Excellent verbal and written communication skills
  • Attention to detail and strong customer service skills
  • Prior experience in human resources and/or customer facing role
  • Experience in human resources preferred
  • Ability to understand technical requirements and hr systems
  • Can maintain professionalism and strict confidentiality with all materials, and exercise discretion when interfacing with the business

Fanatics is building a leading global digital sports platform. We ignite the passions of global sports fans and maximize the presence and reach for our hundreds of sports partners globally by offering products and services across Fanatics Commerce, Fanatics Collectibles, and Fanatics Betting & Gaming, allowing sports fans to Buy, Collect, and Bet. Through the Fanatics platform, sports fans can buy licensed fan gear, jerseys, lifestyle and streetwear products, headwear, and hardgoods; collect physical and digital trading cards, sports memorabilia, and other digital assets; and bet as the company builds its Sportsbook and iGaming platform. Fanatics has an established database of over 100 million global sports fans; a global partner network with approximately 900 sports properties, including major national and international professional sports leagues, players associations, teams, colleges, college conferences and retail partners, 2,500 athletes and celebrities, and 200 exclusive athletes; and over 2,000 retail locations, including its Lids retail stores. Our more than 22,000 employees are committed to relentlessly enhancing the fan experience and delighting sports fans globally.

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Company

Fanatics

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