Error Res Warehouse Specialist, Swing Shift

Description

evo Purpose: To make life better by building community and igniting the adventurous spirit that lives within us all. evo is leading multi-channel retail brand that stands at the intersection of community, commerce, action sports and the outdoor lifestyle. This is personified by a distinctly curated product assortment and a creative approach to crafting highly differentiated customer experiences. We define success differently than most. Balancing our goals of (1) building an iconic brand and business (2) creating an extraordinary place and path for our employees and (3) leveraging our success to give back, helping to empower underprivileged children is paramount to evos success. We have a passion for community, sports and lifestyle, and a collective hunger when it comes to building a great company together.

The Job

The Warehouse Specialist is a versatile and adaptive team member who plays a crucial role in the distribution center's efficient operation. This position supports various units and departments, including warranty, resolutions, exceptions, and more, by managing a wide range of tasks, demonstrating exceptional organizational and communication skills, and adapting to the ever-changing work environment. The Warehouse Specialist's primary focus is to maintain the quality and accuracy of warehouse operations within their designated unit/department. 

The Perks

• 100% paid health dental and vision*
• Paid vacation time*, sick leave, 40 hours volunteer paid time off
• Paid parental leave for birthing & non birthing parents
• Retail quarterly bonus program, profit share program* and long-term compensation program
• 401k matching
• Employee discount and access to pro deals on most the products we sell
• NGEY (New Gear Every Year): a new ski or snowboard setup to use for the season*
• Bike finance program and bike stipend
• Time together outside, volunteer activities, community events, ride days and annual retreat
• Flexible work schedules, remote work for eligible roles, and dog friendly offices
• Career pathing, leadership development, network development, training and performance feedback

Note: Availability of the benefits and perks may be subject to your location, tenure and employment type. The Company reserves the right to alter these benefits and perks in whole or in part at any time.

*Benefit not eligible for seasonal employees

The Opportunity

• Unit/Department Support: Provide comprehensive support to the designated unit/department within the distribution center, including managing warranty items, organizing inventory, and building and maintaining relationships with vendors. 
• Customer Care Collaboration: Collaborate closely with the customer care team to ensure the accurate fulfillment of customer orders, respond to inquiries, and support parts requests. 
• Vendor Communication: Engage with vendors to follow up on parts, return authorizations (RAs), and credits, ensuring that vendor relations are productive and efficient. 
• Data Management: Maintain and record necessary data to support the specific needs of the unit/department, including tracking warranty items and maintaining accurate records. 
• Process Improvement: Identify opportunities for process improvements and actively participate in implementing changes that enhance efficiency, quality, and cost-effectiveness. 
• Quality Assurance: Ensure that all products and materials processed within the unit/department meet the established quality standards and warranty qualifications. 
• Communication: Maintain effective communication with the team, unit/department, and other relevant departments within the distribution center.

Requirements

The Must Haves

• Basic understanding and/or knowledge of warehousing operations. 
• Proficiency in Microsoft Office products; experience with Warehouse Management Systems (WMS) is strongly preferred. 
• Adaptability, attention to detail, communication, critical thinking, inventory management, multitasking, order processing, problem-solving, product knowledge, research, teamwork, technology use, time management 
• Embodies, honors, and lives our core values: The Great 8

At evo, we are working to build and nurture a culture where equity, inclusivity, and compassion are inherent to how we operate and evolve. We recognize and value the uniqueness of each individual's experiences and understand the power in the diversity of ideas and opinions. Guided by our values and mission to promote more inclusive outdoor spaces