Sales Manager, Watches & Fine Jewelry, Rodeo Drive

Sales Manager, Watches & Fine Jewelry, Beverly Hills 

At Chanel, we are focused on creating an inclusive culture that nurtures personal growth, contributing to collective progress. We believe the uniqueness of each individual increases the diversity, complementarity, and effectiveness of our teams. We strongly encourage your application, as we value the perspective, experience and potential you could bring to CHANEL. 

About The Role: 

CHANEL is looking for a Sales Manager for the Beverly Hills Watches & Fine Jewelry (WFJ) Flagship.  The role will be based in Beverly Hills and report to the Boutique Director for the Beverly Hills WFJ Flagship.  This position will serve as a key brand ambassador and business leader focused on delivering extraordinary experiences for internal teams and clients. They will be responsible for driving the overall business of our Flagship through managing a seasoned team of salespeople, coaching, and equipping the Boutique Director with critical business knowledge. 

What Impact You Can Create at CHANEL: 

• Drive scale and grow WFJ business across all segments (Watches/Fine Jewelry/High Jewelry), through the 5th Ave WFJ sales team.  Engage neighboring Fashion and WFJ partners to reach strong growth ambition.  Deliver on business driving KPIs around recruitment, retention, conversion, data capture, etc. Develop strategies to increase sales and achieve goals. 

• Partner closely with Boutique Director to serve as a liaison between the Fashion and Watches & Fine Jewelry divisions, fostering consistent communication, a collaborative and partnership-driven culture by strengthening cross-divisional relationships, identifying shared client opportunities, and creating meaningful connections that support the growth of businesses. 

• Partner closely with the CRM team to identify business opportunities and develop targeted client lists that support boutique priorities, collection launches, grassroots events, client engagements, and sales objectives.  Partner with Sales Advisors to review and activate targeted client lists, ensuring personalized, relevant, and timely outreach. 

• Drive successful WFJ events and activations by leading the team in identifying high potential clients and supporting curated client outreach and follow-up.   

• Coach and inspire the team to deliver an exceptional client experience for all clients at all times enabled by meaningful leadership presence on the selling floor.  

• Foster a positive working environment and create a culture of feedback, encouraging diversity, mutual respect, and teamwork. 

• Provide initial and frequent ongoing training and development for all team members, including Chanel Savoir Faire, sales techniques and service delivery. 

• Drive all aspects of the WFJ business, including analysis, reporting, assortment planning, and partnership with Home Office teams. 

• Lead team with agility and resilience, continuously improving based on key performance indicators and lessons learned. 

You Are Energized By:  

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