Onboarding Facilitator and Learning Design Specialist

Company

Cox Automotive - USA

Job Family Group

People Solutions

Job Profile

Learning & Development Analyst II

Management Level

Individual Contributor

Flexible Work Option

No remote option; must work at a specified Cox location

Travel %

No

Work Shift

Day

Compensation

Compensation includes a base salary of $58,400.00 - $87,600.00. The base salary may vary within the anticipated base pay range based on factors such as the ultimate location of the position and the selected candidate’s knowledge, skills, and abilities. Position may be eligible for additional compensation that may include an incentive program.

Job Description

Fleet Services – A Cox Automotive Company keeps your fleet moving!  

Headquartered in Indianapolis, Fleet Services by Cox Automotive has grown to become one of the largest fleet maintenance companies in the country. 

 Fleet Services is the leading provider of on-site mobile maintenance and repair services nationwide, offering mobile on-site fleet service for light medium, and heavy-duty trucks and trailers. Fleet Services also services customers utilizing its 50+ nationwide service centers; each offering accident repair, painting, refurbishment, and heavy mechanical repair. We are supported by a 24/7 in-house call-center and provide scheduled maintenance services and unscheduled services to fleets anywhere, anytime. 

Fleet Services By Cox Automotive is currently hiring a Learning & Development Analyst II to join our Learning and Development Solutions team to support the future growth of the Company. The primary responsibility of the Onboarding and Learning Design Specialist is the weekly facilitation of in-person and/or virtual onboarding.  The Onboarding and Learning Design Specialist is a subject matter expert on all internal systems, policies, and procedures while serving company team members through growth, development, and engagement during the onboarding phase and throughout the employee life cycle.  The Onboarding and Learning Design Specialist will also assist in the design and creation of technology-enhanced workstreams within each learning solution.  The Onboarding and Learning Design Specialist will ensure that learning activities reflect good practices in instructional design and the use of educational technologies; including face-to-face delivery, action learning, e-Learning courses, videos, job aids, virtual instructor-led training (vILT), and other learning products with a focus on incorporating a variety of media and learning methods to create an effective learning environment.

The position will report to the Manager, Learning and Development Solutions and work closely with the Learning and Development Solutions team and various functional leaders throughout the business.

If you are looking for a new place to call home, we would love to talk to you!

Duties:

• Assist in the creation and weekly facilitation of a customized onboarding program (in-person and virtual) that welcomes, values, and empowers each new team member with the skills, knowledge, and resources to get up-to-speed quickly, maximize engagement, and increase team member retention
• Deploy onboarding content during new team member orientation; especially pertaining to internal processes, procedures, and proprietary systems and devices
• Serve as a local subject matter expert for new team members to promote a healthy culture, answer questions, and provide support on internal tools, resources, and applications
• Develop relationships with leaders, stakeholders, and onboarding participants to incorporate feedback and build continuous quality improvements into the onboarding program
• Create, organize, and maintain all learning objects, training sessions, educational records, and reporting within Learn@Cox; the learning management system (LMS)
• Maintain and revise all training documents, records, evaluations, and certifications for team members; plus coordinate recertifications, updates, etc., as appropriate
• Utilize instructional design and performance improvement processes to analyze, design, develop, implement, and evaluate (ADDIE) instructional materials and programs
• Assist in the design and development of creative learner-centered, performance-based learning programs, modules, and materials in multiple modalities; including synchronous and asynchronous remote learning, blended classroom learning, interactive e-Learning modules,