Administrative Officer (515679)
Tasmanian GovernmentAbout the role
The Team:
Working at the Roy Fagan Centre – A Career with Purpose:
Who We Are:
The Roy Fagan Centre (RFC) is Tasmania’s statewide specialised inpatient mental health facility for older persons, and part of Older Person’s Mental Health Service (OPMHS). We provide compassionate, person-centred care to individuals experiencing acute mental ill health, neuropsychiatric symptoms of dementia, and complex psychiatric conditions. Our multidisciplinary team works across four purpose-built units, each designed to support dignity, safety, and therapeutic engagement.
What We Do:
We deliver:
- Acute psychiatric care
- Dementia and neuropsychiatric treatment
- Geriatric rehabilitation
- Palliative and end-of-life care
- Rehabilitation and recovery-focused programs
- Support for families, carers, and community transitions
Our patients are older Tasmanians age 65+, including Aboriginal and Torres Strait Islander people aged 50+, who require specialised mental health support. We also support individuals with young-onset neurodegenerative conditions.
Our Values and Culture:
At RFC, live by the One Health CARE values: Compassion, Accountability, Respect, and Excellence. We also embrace:
- Flexibility and inclusivity
- Transparency and teamwork
- Holistic and trauma-informed care
- Collaboration with families, carers, and community partners
We foster a welcoming, non-clinical environment where music, nature, and creativity are part of everyday life. Staff are encouraged to personalise spaces, build meaningful relationships, and support consumers with empathy and respect.
To further enrich our culture, we actively implement the My Home Life program—an evidence-based approach that promotes quality of life for people living and working in care settings. Through this program, we focus on:
- Enhancing positive communication between staff, consumers, and families
- Strengthening relational care and emotional connection
- Encouraging shared decision-making and reflective practice
- Creating a culture of kindness, dignity, and mutual respect
My Home Life helps us ensure that every interaction is meaningful, every voice is heard, and every person—staff or consumer—feels valued and supported.
Why Work with Us?
We offer:
- A deeply supportive and inclusive workplace
- Structured supervision, mentoring, and professional development
- Opportunities to specialise in dementia care, trauma-informed practice, and aged mental health
- Access to professional development opportunities tailored to your role and interests, including training in dementia care, trauma-informed practice, and mental health support.
- A vibrant, multidisciplinary team culture
- A chance to make a real difference in the lives of older Tasmanians
We value diversity, lived experience, and resilience. Whether you're a nurse, allied health professional, support worker, administrator, or environmental services, your contribution matters.
What We Look For:
We seek individuals who:
- Are compassionate, curious, and collaborative
- Value dignity, autonomy, and person-centred care
- Are committed to continuous learning and reflective practice
- Can work respectfully with families, carers, and diverse communities
The Role:
Administrative Officer – Roy Fagan Centre / Older Persons Mental Health Services
- Provide high-level administrative, reception and operational support to the Roy Fagan Centre and Older Persons Mental Health Service (OPMHS), ensuring efficient day-to-day service delivery.
- Coordinate and supervise administrative staff, including rostering, leave management, training, induction and ongoing team support.
- Manage administrative systems, records, filing and information retrieval processes to maintain accurate and confidential documentation.
- Support senior management with correspondence, reports, ministerial briefings, Right to Information requests and special projects.
- Liaise professionally with clients, clinicians and stakeholders, handling complex enquiries while delivering excellent customer service and maintaining confidentiality.
- Assist with recruitment, staffing, meeting coordination, minute-taking, asset management, reporting and quality improvement activities across the service.
You will need
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