Food Service - Shift Supervisor

Who Is Bristol Farms?
Since opening our first market in Rolling Hills, CA, Bristol Farms has brought people together around a love for cooking and sharing delicious food. We have worked to create a community of curious foodies - people who enjoyed exploring the aisles and discovering new and exciting ingredients. We know that in order to achieve this goal, we must provide the freshest, highest-quality, locally sourced meat, seafood, and produce, complement it with an awesome array of groceries in each aisle, and create an extraordinary experience for every guest.

To create that experience, we rely on our amazing team members and leaders to provide extraordinary service; and to create a fun, interactive, and engaging environment where we invite the guests to participate in the experience.

We seek out team members who not only enjoy food but are passionate about it. Team Members who thrive in a fast-paced environment and can still maintain a calm demeanor, who have a positive attitude, and who work well in a team environment. People who are warm, outgoing, authentically amazing, and want to be inspired, challenged, and proud of where they work. We look for team members who can connect with people and reach a level of hospitality that exceeds guests' expectations.

Ingredients You'll Bring to the Table
You love food and can create an experience that is beyond the everyday. You have a positive attitude and work well in a team environment. You can connect with people and reach a level of hospitality that exceeds guests' expectations. You are warm, outgoing, authentically amazing, and want to be inspired, challenged, and proud of where you work, You embody a spirit of entrepreneurship and mutual respect. You approach every situation with a YES! attitude and seek to find a solution to all opportunities that arise.

What Will Be On Your Plate?


Job Title: Food Service Shift Supervisor
Department: Food Service
Reports To: Food Service Manager / Assistant Food Service Manager
FLSA Status: Nonexempt


Summary
This is a management-in-training position. The Food Service Shift Supervisor must have the necessary confidence, commitment, and motivation to move themselves towards success. Key personality traits & skills needed to accomplish this are: patience, even tempered, humble, observant, perceptive, supportive, decisive, flexible, analytical, consistent; and an encourager and teacher. Must be self motivated; have strong leadership skills; good listening skills, extraordinary customer service skills; applied empathy; and possess a strong sense of urgency in all duties performed. Due to Bristol Farms’ goals and structure, the Food Service Shift Supervisor should also be open to growth and expansion.

Essential Duties and Responsibilities
The Food Service Shift Supervisor will learn to assist with the management of the Food Service Department and coordinate the activities of other employees engaged in the ordering, processing, and selling of Food Service products. He or she maintains department standards while under the supervision of the Food Service Manager and/or Assistant Food Service Manager by performing the following duties (other duties may be assigned):

• Leads by example; models correct behavior and adherence to company policies and procedures.
• Maintains shelf stock-orders and assures amounts of all orders to meet all customers’ needs.
• Maintains cleanliness of shelves, foods, stocking, and rotation of perishable stock.
• Engages and coaches Food Service Department employees in suggestive selling techniques.
• Ensures proper training on weighing, slicing, cutting, and serving of Food Service products.
• Trains employees on all opening and closing procedures.
• Documents all meetings/training and collects employee signatures as required.
• Assures consistency in Food Service Department policies and procedures by observing employee work habits and provides training/coaching in areas needing improvement.
• Helps manage costs by controlling shrink and theft.
• Maintains price integrity and proper weights and measures as mandated by California State Laws.
• Examines products bought for resale or received for storage. Helps breakdown and store products received.
• Assists in implementing and maintaining all marketing programs.
• Assures proper displaying and selling of all Food Service products to customers and advises customers on quality of food, method of handling, and other factors affecting preparing, freezing, and storage.
• Responsible for communication with the Food Service Manager & Store Director on all Food Service Department related issues.
• Responsible for communication with all Food Service Department employees including weekly communi