Platform Support Analyst Intern

Company Description

ATPCO is the foundation of flight shopping, providing pricing and retailing data, tools, and services to 500+ airlines, global distribution systems, sales channels, and technology companies. In addition, ATPCO links the entire airline community together, collaborating to develop industry standards for airline distribution and end-to-end technology solutions. As a result, ATPCO solutions work seamlessly across existing, new, and evolving technologies and methods from shopping to settlement. Airline-owned and reliably supporting air travel for more than 55 years, ATPCO is everywhere people buy flights.

We consider qualified applicants for employment without regard to race, gender, age, color, religion, national origin, citizenship status, marital status, disability, sexual orientation, protected military/veteran status, gender identity or expression, genetic information, marital status, medical condition, or any other legally protected factor.

Job Description

As a Platform Support Intern, you will be embedded on a team that provides 24/7 operations monitoring and support for ATPCO's Public and Private cloud products. The team manages the foundational platforms that our product teams utilize to build, deploy, and host scalable and reliable products.

You will:

• Monitor and respond to alerts and events from various tools, jobs, applications, and platforms
• Work with internal and external service providers to resolve issues and maintain operations  

The Ideal Candidate:

• Degree, or currently working towards a degree, in CS, IT, or similar
• Good understanding of operating systems
• Familiarity with SQL
• Knowledge of Java, C++, or similar programming languages

Additional Information

All your information will be kept confidential according to EEO guidelines.