Project Manager (Customer Activation & Marketing Team)

Job Description

As a Project Manager in the Customer Activation & Marketing Team, you will be responsible for leading diverse projects in the region, from openings and closures to omni communications, collaborating with cross-functional teams, and ensuring alignment with goals.  You will ensure all customer/consumer-facing touchpoints are on-brand and executed in a holistic way.

Core Responsibilities includes but is not limited to:

• Engage stakeholders, motivate project teams, and participate in creative talent sourcing and negotiations (when applicable).
• Maintain close communication with PR & Communication, Strategy & Planning Manager, and Content Operations teams to ensure resource alignment.
• Secure execution of all consumer/customer-facing touchpoints to be on brand and ensure seamless quality along consumer/customer journeys.
• Align with the Strategy & Planning team to ensure consistency with holistic regional planning.
• Plan, execute, and monitor projects effectively, setting clear objectives, and timelines, managing budgets, and ensuring milestones are met. 
• Set, follow up, and report on KPIs and objectives connected to project responsibility.
• Strengthen & protect H&M as a brand by ensuring that H&M brand guidelines and policies are met across all touchpoints. 

Qualifications

We foresee that you have strong commercial focus and are insight and data driven, with proven ability to drive results and work towards goals.  

What you need to succeed: 

• + 5 years’ of experience from project management roles
• Experience of project management within marketing and communications in both digital and traditional channels
• Customer-centric approach and ability deliver omnichannel solutions  
• Ability to lead and align cross-functional teams to deliver on shared goals  
• High level of English and strong in local language, both spoken and written
• Fluent in Microsoft office – word, excel and power point 
• You have experience in collaborating with agencies

Additional Information

This is a full-time role, located in Warsaw, Poland.  The Project Manager role is a part of the Customer Activation & Marketing Team and reports to the Content Operation Manager.  

Apply by sending in your CV in English as soon as possible, but no later than the 17th of March.

Benefits 

We offer all our employees at H&M Group attractive benefits with extensive development opportunities around the globe. All our employees receive a staff discount card, usable on all our H&M Group brands in stores and online. Brands covered by the discount are H&M (Beauty and Move included), COS, Weekday, Monki, H&M HOME, & Other Stories, ARKET, Afound. In addition to our staff discount, all our employees are included in our H&M Incentive Program – HIP. You can read more about our H&M Incentive Program here. 

Additionally, what’s in it for you:

• Stable employment contract in an international company with a unique culture
• Hybrid work model (3 days in the office, 2 days WFH)
• 25% staff discount for you and your family member
• Access to the LinkedIn Learning Platform
• Sharing the cost of Sports Activities
• Sharing the cost of Private health insurance
• Referral Program for external colleagues joining
• Regular feedback from your manager and colleagues, so you can grow
• Extensive internal trainings and onboarding program
• Possibility of growing within the company (over 70% of our recruitment processes are internal)

…& more 

In addition to our global benefits, all our local markets offer different competitive perks and benefits. Please note that they may differ between employment types and countries. 

Inclusion & Diversity 

H&M is a part of H&M Group. At H&M Group, we’re determined to create and maintain inclusive, diverse, and equitable workplaces throughout our organization. Our teams should consist of a variety of people who share and combine their knowledge, experience, and ideas. Having a diverse workforce leads to a positive impact on how we address challenges, on what we perceive possible, and on how we choose to relate to our colleagues and customers all over the world. Hence all diversity dimensions are taken into consideration in our recruitment process.  

We strive to have a fair and equal process and therefore kindly ask you not to attach a cover letter in your application as they often contain information that easily can trigger unint