Field Solutions Engineer III

Job Description:

The Field Solutions Engineer will be responsible for working opportunities in the areas of Hybrid /Cloud and Managed Services (CMS), and Large Retail Colocation. The candidate will be responsible for new logo CMS Deal Pursuit by providing pre-sales technical expertise to the National Sales Team (with Regional Affinity) through direct interaction with prospects on calls and in-person meetings. The successful candidate will be well versed in Cloud and Managed Services to supply complete solutions to new CMS customers. The candidate will be competent in complex web, application, database, virtualization, internet, networking, and storage technologies, as well as the ability to design and document appropriate cloud and dedicated architectures that meet clients’ application, performance, and budgetary requirements. Field SE's will also support retail colocation opportunities that are medium sized, up to 500KW. When Colocation is a part of the CMS solution in a Hybrid configuration, candidate will solution appropriate colocation architectures that meet customer requirements.

Key Responsibilities and Essential Job Functions:

• Attend qualified sales calls and customer meetings (travel may be required) to architect Cloud and Managed Services solutions and that may include Colocation (Hybrid) for new logo customers.   Customer interactions will be highly consultative in manner.  Designed solutions will be focused on the analysis of customer requirements and provide a custom solution based on functionality and performance.
• Support sales teams nationally, with a regional affinity, by providing technical drawings and designs of CMS Solutions along with narratives that support the business impact of our recommendations
• Keep current on all product offerings and industry trends and technologies
• Create complete and accurate documentation to deliver to Implementation upon successful closing of an opportunity
• Create a complete, complex CMS/Hybrid solution design and formally present solutions to potential customers.
• Possess the ability to ask open ended questions to potential customers to uncover critical business drivers and discover required data to formulate solutions.
• After information gathering and assessment, create quote(s) and present solutions to potential clients based on Flexential's benefits and capabilities.
• Provide regional datacenter tours when necessary
• Perform other duties as required and assigned
• Supply information transfer to post sale resources.  Provide ad hoc implementation support where necessary

Required Qualifications:   

• A bachelor’s degree in an IT related industry or equivalent preferred
• A minimum of 8-15 years of experience in industry relevant sales, consulting and/or sales engineering
• A demonstrated ability to design & explain solutions to both business and technical audiences

Preferred Qualifications:

• Must be technical, team oriented, and have a documented path of success and contribution to a growing business in the managed IT services field 
• Must have the ability to grasp complex technical issues and clearly and simply translate them into non-technical solutions that address and solve the underlying business needs 
• Solid understanding of multi-tier highly available cloud-based web applications and architecture methodologies, with the ability to design the correct infrastructure based on given requirements and make recommendations towards architecture changes when appropriate 
• Must be detail oriented, organized, driven, and have excellent communication and presentation skills. 
• High-energy individual with a positive attitude, good teamwork skills, ability to have excellent customer rapport, and the ability to provide an exceptional customer presentation experience. 
• Persistent but pragmatic: willing to be flexible and adaptable to change. 
• Strong working knowledge of data center infrastructure components
• Strong working knowledge of cloud platforms and hypervisor technologies (i.e.. VMware, AWS, Hyper-V, Azure, Google Compute Platform) 
• Strong working knowledge of x86 enterprise server hardware  and operating systems such as Windows & Linux, and other technically viable Operating Systems
• Working knowledge of the MySQL, MS-SQL, and Oracle database environments, including familiarity with typical high-availability deployments. 
• Depth of knowledge of SAN’s and designing storage to meet both performance and size requirements. 
• Depth of knowledge of Firewalls, Load Balancers, Switches 
• Working knowledge of data center and IT security best practices 
• Understanding of DR best practices, with the ability to connect specific technical solutions