Senior Supervisor, Electric Field Operations (Overhead- Project Crew)

Eversource will not offer immigration-related sponsorship for this position.  Applicants who require immigration sponsorship—either now or in the future—should not apply.  This includes, but is not limited to, direct company sponsorship, listing Eversource as the employer of record on immigration documents, or any work authorization that requires company involvement or documentation (e.g., H-1B, OPT, STEM OPT, CPT, TN, J-1, O-1, etc.).

Provides leadership to ensure the safe, timely and efficient completion of work efforts relating to the construction, operation, maintenance, and emergency restoration of the electric distribution systems. Ensures effective coordination among and between individuals and departments in the district/division. Actively promotes and enforces a safety-first work environment and positive safety culture. Engages and motivates employees to deliver the best possible customer experience.

At the Senior Supervisor level, in addition to the above, responsibilities include:
• Serves as the local technical lead or coach for other supervisors
• Develops and coaches other supervisors in various aspects of their role
• Authorizes re-allocation of resources in situations where conflicting priorities exist
• Drives innovation and change in business processes
• Leads area work center activities during manager absence
• Represents manager at department, customer, and community meetings

This senior supervisor will work as a part of the Project Group in Western Massachusetts. This group covers work across our entire Western MA territory and will require travel between areas. This role will be responsible for overseeing both internal crews, as well as external contract resources.

Essential Functions: 

• Accountable for the safe execution of field activities.  Sets safety expectations with employees.  Resolves safety issues/concerns in an appropriate and timely manner.  Communicates safety lessons learned and promotes continuous learning of safe work methods, practices, and procedures.
• Makes decisions and prioritizes work to ensure the safe and appropriate use of assigned resources.
• Sets clear expectations and provides ongoing feedback to employees regarding their performance.  Effectively addresses performance issues.  Conducts comprehensive performance reviews (per applicable bargaining unit contract). 
• Responsible for the proper application of local union contracts and agreements.  Works with managers and employees to resolve grievances and concerns in a timely and complete manner.
• Participates in pre-construction reviews and other activities to ensure the timely and efficient execution of field operations.  Coordinates work with other utilities, other Eversource departments, and outside contractors as necessary.
• Ensures work complete within budgetary guidelines. 
• Prepares, reviews, and approves time, expense, materials and other company records in an accurate and timely manner and in accordance with established guidelines.
• Demonstrates and role models a customer-first attitude.  Seeks to quickly resolve customer issues by collaborating with employees and other departments.
• Fulfills storm duty assignments and participates in on-call rotation as required. 

Qualifications:

Technical Knowledge/Skills:

• Working knowledge of methods, work practices, and procedures regarding the safe construction, operation, and maintenance of electric T&D facilities and infrastructure at both secondary and primary operating voltages. 
• Possesses strong analytical and problem-solving skills.
• Must maintain switching and tagging qualifications.
• Must have a strong knowledge of computers and related technology and have the ability to learn and utilize available information technologies. Ability to use PC desktop applications (e.g., Microsoft Word & Excel).

Education:                                   

• A Bachelor’s Degree or equivalent related experience is required.

Experience:                                                           

• Minimum of eight (8) or more years of related experience is required. 

• Previous supervisory experience is required

• Experience in electric distribution is preferred. 

• Demonstrated ability to:

  • Serve as the local technical lead or coach for other supervisors

  • Develop and coach others

  • Lead area work center activities during manager absence

  • Professionally represent Eversource in Manager’s absence at department, customer, and community meetings

Licenses & Certifications:  

• Valid Motor Vehicle License required.